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Kia of Stockton
Stockton, CA
317 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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317 Reviews of Kia of Stockton
March 29, 2025
Very customer focused. Excellent service. Paul was very engaging, patient and helpful with providing me photos and answering questions about the car and explaining the dif Excellent service. Paul was very engaging, patient and helpful with providing me photos and answering questions about the car and explaining the difference between models. Very enjoyable experience working with him and the team. Everyone was very customer focused without being pushy. More
by spyles1
Employees Worked With
Paul Siggia
March 28, 2025
Lot of sick calls. You need to update people on status of their car. Instead of one hour it was almost four hours. Would be nice if someone came to waiting room and to You need to update people on status of their car. Instead of one hour it was almost four hours. Would be nice if someone came to waiting room and told customer it will be 4 hours because of sick calls. Then I could have left and came back. More
by Carlsn5060
Employees Worked With
Don’t know any of their names.
March 28, 2025
Did not know why I was at the dealership, but they did finally take care of me issue. Maybe more communication between bosses and the front line people. finally take care of me issue. Maybe more communication between bosses and the front line people. More
by scouch69
Employees Worked With
Roman
March 27, 2025
Jaclyn was awesome from the moment I got there and from the moment I left. Listen to all the issues regarding my vehicle and relaying it all well to their mechanic. the moment I left. Listen to all the issues regarding my vehicle and relaying it all well to their mechanic. More
by Frank
Employees Worked With
Jaclyn
March 27, 2025
My car had a battery discharge and wouldn’t start. It Started up Monday morning and I took it to the service center. After a couple days in the shop, they couldn’t figure out the cause. Diagnostics we It Started up Monday morning and I took it to the service center. After a couple days in the shop, they couldn’t figure out the cause. Diagnostics were done, so at least we have a record. Ricardo was courteous throughout the whole ordeal. More
by Ruk
Employees Worked With
Ricardo Mancilla
March 26, 2025
The appt took 2 hours long. The problem with that was I was scheduled to be there at 8 am and the car did not go into service for almost an hour. This was a Recall check to see The problem with that was I was scheduled to be there at 8 am and the car did not go into service for almost an hour. This was a Recall check to see if I was in need of the recall and if so did you have the appropriate part to fix my vehicle. After 2 hours, I went to the desk to check on my vehicle and he states that my vehicles recall was completed and ready to go. Seriously, why wasn't I notified that yes, my vehicle needed the recall and yes, they had the part to fix it.?. So there is no telling how long my car was waiting for me to check out... This is unacceptable for any service industry. Communication is needed in order for the customers to be willing to come back for another visit.!. More
by kegibson@comcast.net
Employees Worked With
Richard Eck, Ron Leonardini
March 14, 2025
Aside from the beautiful and spotless look of the place, literally every employee I came across had a smile on their face and they said hello. After I was approved for my car, anyone I saw congratulated me literally every employee I came across had a smile on their face and they said hello. After I was approved for my car, anyone I saw congratulated me. It was a lovely car buying experience!! More
by necsis
Employees Worked With
Oscar he helped me pick and test drive, Maqsood Ahmadi, Ron Leonardini
March 10, 2025
Extremely helpful. explained everything with great accuracy. very understanding of my needs. Would highly recommend the lady Katrina who worked with me explained everything with great accuracy. very understanding of my needs. Would highly recommend the lady Katrina who worked with me More
by jandrick22
Employees Worked With
Karina
