Kia of San Angelo

Terrible purchase experience from Retired Military out of town customer. I agreed on a purchase agreement over the phone with a very nice sales representative (“MO”) and received pictures over the phone from town customer. I agreed on a purchase agreement over the phone with a very nice sales representative (“MO”) and received pictures over the phone from another very nice representative “Erin”. I got my paperwork together and my wife and I arranged to make the 3 hr drive to buy the vehicle when via email we were sent a breakdown with an additional $250 of fees I did not agree to. To be clear the dealer stated these were standard and I don’t dispute that. It is just the fact that I didn’t agree to them on the phone. After discussing the confusion I agreed to meet in the middle and pay $125 over the disagreement but the Sales Manager refused to make any adjustment at all. Not $1. In my personal opinion I can not trust a dealership that would take up so much of a customers time and one willing to drive 6hrs round trip and not be courteous of all that wasted time and effort for $125. This sales manger lost this sale, this customer and I would certainly not recommend this dealership to any of my Veteran friends or family. This was a terrible experience that was totally unnecessary and disappointing. I would have probably spent more than that on Floor mats and am also in the market for another Kia in December. I will not consider San Angelo Kia with this same Sales Manager. They totally lost my trust More

Super nice, not pushy, great service! Love going to just look or get maintenance on my Kia Love going to just look or get maintenance on my Kia More

Not just that dealership but the service was very helpful and thoughtful. Thank you Charles. and thoughtful. Thank you Charles. More

The staff is Friendly and Efficient. Went above and beyond what is expected from them. Went above and beyond what is expected from them. More

Joe and Angel were absolutely awesome to work with. They really worked with me on making the best deal that worked for me. Great customer service, highly recommend this dealership! They really worked with me on making the best deal that worked for me. Great customer service, highly recommend this dealership! More

Always a friendly hello and helpful every time that I come in for service on my car come in for service on my car More

Always fast and efficient , friendly and eager to help. I have no complaints of any kind I have no complaints of any kind More

All the employees were very helpful and friendly. We did not have an appointment for service but they they got us in quickly! We did not have an appointment for service but they they got us in quickly! More

Ivan Breedlove was very instrumental and kept me informed on maintenance, satisfied customer ! Thanks KIA ! on maintenance, satisfied customer ! Thanks KIA ! More

The dealership is great but the service dept. has been a nightmare. We've had to take our vehicle in 4 times to get the display to quit flickering and/or turning off. We still don't have a reso has been a nightmare. We've had to take our vehicle in 4 times to get the display to quit flickering and/or turning off. We still don't have a resolution because NOBODY seems to know what is causing it. More