Kia of San Angelo

The timing was perfect! They drop you off at whenever location you want, they also pick you up. They drop you off at whenever location you want, they also pick you up. More

They fixed everything I asked them to and got everything updated in a timely manner. updated in a timely manner. More

1. They kept my car in the service dept longer than they said for a warranty repair, which wouldn't have been a big deal but they wouldn't give me a loaner. I asked to speak to my salesperson and they said said for a warranty repair, which wouldn't have been a big deal but they wouldn't give me a loaner. I asked to speak to my salesperson and they said that she would reach out. They had me panicking because I'm a Hospice nurse and I only have one vehicle. I even left a voice message for the GM. Well when the shuttle driver got me back to the dealership, I found Alissa, my salesperson and it took her all of 2 seconds to tell me that she could put me in a loaner. I also needed my car back by the next day because I left town on Saturday to go to MS. Well I got the car back the next day but when I took it to the car wash the very next morning there is a HUGE dent in the passenger side front quarter panel but I had to leave to go out of town to see a dying relative. Every time the service dept said they would call me back, they never did and it was like pulling teeth to get anyone else on the phone. Even the GM NEVER returned my call. I'm VERY disappointed with the whole ordeal. Alyssa was AWESOME when I could get in touch with her. I had to drive to MS and just texted her with pictures of the dent. We'll see if they are going to make it right but I don't have much hope for that. As a nurse, I get very upset with the crappy customer service these days. If I was their nurse and gave them the same service, they would probably suffer and die. Just saying More

Excellent, supportive, aware of situation, dedicated, was very impressed with the outcome. Robert, Thank you very much. very impressed with the outcome. Robert, Thank you very much. More

Great experience, took great care of my car and explained everything they were doing. Great service. everything they were doing. Great service. More

Everyone is polite, helpful and trying to accomplish the task that needs to be done. It really is exceptional service. task that needs to be done. It really is exceptional service. More

The service by the dealer is very good , the attention and the information then he gave my and the information then he gave my More

Hassle free. Exceptional service. We looked at the 2025 K5 EX but did not like the color. They got us into a 2026 K5 GT at an excellent deal and the color we want Exceptional service. We looked at the 2025 K5 EX but did not like the color. They got us into a 2026 K5 GT at an excellent deal and the color we wanted. Everything was great from the moment we pulled up to the testdrive. Alicia Moreno our sales person was extremely knowledgeable and helpful. My first ever experience with this dealership and now I know why I see so many Kia’s on the road. If you are in the market for a new car, stop by and talk to Alicia. More

The staff is so helpful, knowledgeable, very kind, and respectful! Every single person is exceptional! I have been going there since 2020 and they carry a spirit of excellence ! respectful! Every single person is exceptional! I have been going there since 2020 and they carry a spirit of excellence ! More

The dealership is very open and clean. There is a wonderful waiting area if you're getting service done and they also offer a ride service. There is a wonderful waiting area if you're getting service done and they also offer a ride service. More