Kia of Port Charlotte - Service Center

Excellent advisor, far exceeded expectations, I highly recommend Rachael and this dealership!! Cheerful and highly trained staff. recommend Rachael and this dealership!! Cheerful and highly trained staff. More

Rachael was wonderful you should have more employees like her very helpful and took the time to tell me about my service and answer any questions I had her very helpful and took the time to tell me about my service and answer any questions I had More

Computer screwed up my oil change appointment but they worked me in without making me make a new appointment. worked me in without making me make a new appointment. More

Eric was extremely attentive and friendly ! They found a time slot to accommodate my tight schedule. Eric was the best service department employee that I ever ran across !! time slot to accommodate my tight schedule. Eric was the best service department employee that I ever ran across !! More

Service was great as usual, the only negative was the car wasn’t washed. Otherwise, everything was very good wasn’t washed. Otherwise, everything was very good More

glad that eric came back to the service center at pc kia he is great he is great More

I worked with Steven in the Service Dept, and he was great. He kept me up to date on the status of my vehicle's repair, walked me through the whole process, and addressed all my questions and concerns. great. He kept me up to date on the status of my vehicle's repair, walked me through the whole process, and addressed all my questions and concerns. More

Great customer service relationship.The work is done as Great customer service relationship. The work is done as requested or required They even clean your car after work is completed. Great customer service relationship. The work is done as requested or required They even clean your car after work is completed. More

Very pleased with surrounding, friendly person at every turn and the wait was not as long as I expected. turn and the wait was not as long as I expected. More

Although it took me 4 tries to get a scheduled appointment this time it was an excellent experience starting off with your adviser, Rachel. 3 time I was promised a call back with a scheduled date appointment this time it was an excellent experience starting off with your adviser, Rachel. 3 time I was promised a call back with a scheduled date that did not happen. We bought our 21 Sorento last year from Billie you provided the new ownership perk of first time oil change is free and they used synthetic oil which KIA has specified for years in the handbook. This is our 4th Sorento and we love what we get for what we have to pay. More