Rachel Goal
Rachel Goal at Kia of Port Charlotte

Rachel Goal

Service Advisor

Kia of Port Charlotte

202 Tamiami Trail
Port Charlotte, FL 33953

4.7
832 Reviews
4.7

832 Reviews

Write a Review

Dealership Experience

10 yrs

Industry Experience

10 yrs

832 Reviews of Rachel Goal

June 21, 2026

Dealership Rating
Employee Rating

Went in for a oil change and a 13000 mile check up and came out with over a 200.00 bill More

by tuscanylaine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jun 24, 2026

Kia of Port Charlotte responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

June 17, 2026

Dealership Rating
Employee Rating

Always have my vehicle serviced here. Reliable and friendly. Feels personal and love the careash! More

by Juju
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Leslie Adams, Ron Munday

Jun 17, 2026

Kia of Port Charlotte responded

Thank you for trusting us with your Kia Soul’s service. Our team is pleased to have provided a reliable, friendly, and personal experience. We look forward to caring for your vehicle again soon.

June 16, 2026

Dealership Rating
Employee Rating

I've been getting my car serviced here for years! Service is always great there! More

by Kortney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 16, 2026

Kia of Port Charlotte responded

We appreciate you trusting our service team with your Kia Telluride year after year. It’s wonderful to hear that Maria and our technicians consistently deliver the dependable care you expect. We look forward to assisting you again on your next visit!

June 09, 2026

Dealership Rating
Employee Rating

We like this dealership we have bought a few vehicles from here over the years More

by ADRIAN.RIVERA4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Leslie Adams

Jun 09, 2026

Kia of Port Charlotte responded

It’s wonderful to hear you’ve chosen Kia here multiple times over the years. We appreciate your ongoing support and look forward to assisting you again.

June 06, 2026

Dealership Rating
Employee Rating

the dealership is clean the people are very nice and helpful we purchased our first kia here and if we need another car we will definitely return thanks kia of port charlotte More

by ruhstorfer470
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Leslie Adams, Nino Mannino , Ray Martin

Jun 06, 2026

Kia of Port Charlotte responded

It’s great to know you felt comfortable in our clean showroom and found our team helpful. We appreciate you choosing Kia for your first purchase and look forward to welcoming you back when it’s time for another vehicle.

June 01, 2026

Dealership Rating
Employee Rating

Easy breezy visit Everyone was friendly , pleasant , helpful What ? Only 8 words not good enough ? More

by tazdevil.b
Service Time
Recommend Dealer
Yes
Jun 01, 2026

Kia of Port Charlotte responded

It’s great to hear your Kia Seltos service visit felt effortless and that our team was friendly and helpful. Thank you for sharing your fun feedback, and we look forward to assisting you again.

May 30, 2026

Dealership Rating
Employee Rating

I had an oil change and filter change done, and it was only a little over an hour. More

by nanapaula1955
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 30, 2026

Kia of Port Charlotte responded

Thanks for sharing your experience with the oil and filter change on your Kia Soul. Rachel and our service team are pleased to have completed it in just over an hour. We look forward to assisting with your future maintenance needs.

May 30, 2026

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Employee Rating

Very nice respectful service crew as soon as you walk in the door, they take care of you. They’re efficient and they’re amazing. More

by GJINAJMARTA7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 30, 2026

Kia of Port Charlotte responded

Thank you for your kind feedback about our service team. We’re glad they welcomed you warmly and handled your Seltos efficiently. Please feel free to reach out whenever you need any future service.

May 30, 2026

Dealership Rating
Employee Rating

I had a great experience with the service department at Kia of Port Charlotte. My 2022 Cadillac Escalade was having an issue with the push-button start system, and the team was able to diagnose and fix it More

by Christian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 30, 2026

Kia of Port Charlotte responded

We appreciate you highlighting the fast and professional service you received for your Cadillac Escalade’s push-button start system. Rachel will be delighted to learn her clear communication and attentive care made the process stress-free. Thank you for recommending our service department.

May 30, 2026

Dealership Rating
Employee Rating

wait was to long and cost was very expensive. KIA in sebring would have done the sam work for 112.00 les More

by airborne47
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Jun 02, 2026

Kia of Port Charlotte responded

Thank you for taking the time to share your feedback with us. We will share your comments with our team, and we hope you will give us another opportunity to serve you.

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