Kia of Port Charlotte - Service Center

As always very happy with the service from Port Charlotte Kia , Eric asked if we needed to go anywhere and we said we will wait, he said it will be about an hour to hour and 15 min , and the car was ready wi Kia , Eric asked if we needed to go anywhere and we said we will wait, he said it will be about an hour to hour and 15 min , and the car was ready with in the hour.. More

Greeted warmly upon arrival. Everything was performed correctly as initially stated and there was no pressure for any extra services today. correctly as initially stated and there was no pressure for any extra services today. More

Stopped by your dealership with questions concerning what options were available as I was only 3 months away from my end of lease. Upon arrival at your dealership, we were greeted by Kayden. Kayden was very options were available as I was only 3 months away from my end of lease. Upon arrival at your dealership, we were greeted by Kayden. Kayden was very pleasant and addressed all our concerns in a professional, knowledgeable manner. We never felt rushed or pressured. We did not intend to buy, lease or turn in out Optima at this time. Kayden listened to my concerns and explained what options were available. He took the time to break down and present the best price offers to fit our budget. Needless to say, I left satisfied with the decision I had made. Thank you Kayden, I love my new Kia!! More

The service area still needs some help we bought a brand new car and had a problem and they said it would take at least a week or so before they can look at it new car and had a problem and they said it would take at least a week or so before they can look at it More

Great staff, friendly, attentive and courteous. Customer focused, showroom & waiting area very accommodating, even computer/USB hub station. Service area very clean & organized. Service needs explained time focused, showroom & waiting area very accommodating, even computer/USB hub station. Service area very clean & organized. Service needs explained timely, going up and beyond to ensure vehicle is safe, even washing it! Thank you! More

My experience was excellent, the service and treatment is unique, and the waiting room has Internet service and coffee ☕ unique, and the waiting room has Internet service and coffee ☕ More

Going experience. I don't want to write fifteen words, that is a silly requirement that is a silly requirement More

I was happy with my service and everyone is always super nice, however I wanted to schedule my car to be detailed but it is still closed to customers. nice, however I wanted to schedule my car to be detailed but it is still closed to customers. More

They must be very understaffed due to covid or something. I was ignored for at least 10 minutes when I arrived. Was not given the usual very thorough intro and follow up through the 3 hour wait. The service I was ignored for at least 10 minutes when I arrived. Was not given the usual very thorough intro and follow up through the 3 hour wait. The service center was extremely busy and working hard but as I say very understaffed. More