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Kia of Port Charlotte - Service Center

Port Charlotte, FL

4.5
2,242 Reviews

2,242 Reviews of Kia of Port Charlotte - Service Center

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February 17, 2022

Great service, excellent representatives! Very friendly and helpful. Did a great job! Thank you for the free car wash! More

by STUANDSALLY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Goal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2022 -

Kia of Port Charlotte responded

Thank you for sharing your positive experience with Rachel in service!

February 16, 2022

Jacob was great. ..says jim. Overworked guy with so many customers. Service dept needs more service advisors. More

by JTEMPLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Scanlon
Feb 17, 2022 -

Kia of Port Charlotte responded

We appreciate you sharing your positive experience with Jacob and your feedback. We are currently training more advisors in an effort to remedy this issue.

February 16, 2022

This dealership’s service department is great. They offer great service with a smile. Steven is great. He always keeps you informed and takes care of you. More

by diazialicias
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Reinhardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2022 -

Kia of Port Charlotte responded

Thank you for your five star review and positive comments!

February 16, 2022

Very accommodating. Was able to fit our Kia in same day we called and took care of the problem and serviced car. Felt the costs were reasonable. Will definitely use aga More

by lmurph
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Reinhardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2022 -

Kia of Port Charlotte responded

Thank you for your positive comments regarding our Service Department!

February 15, 2022

They always provide top notch service. Jacob Scanlon does a great job! My car is well cared for. More

by RADRISAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Goal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob Scanlon
Feb 15, 2022 -

Kia of Port Charlotte responded

We appreciate your positive review!

February 15, 2022

Visited this dealer for a recall on my Soul. Wait time was longer than I expected and no updates as I waited. Waiting area is nice, but very cold. It would be nice if someone checked on the gue More

by JOANDJETT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Goal
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brent Strickland
Feb 15, 2022 -

Kia of Port Charlotte responded

Thank you for your feedback. Although we strive for perfection, sometimes we fall short, and we are appreciative of your comments which help us improve!

February 14, 2022

Easy check in and pick up. Courteous and diligent staff. I am glad to own a Kia. More

by bully07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Reinhardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2022 -

Kia of Port Charlotte responded

Thank you for your five star review!

February 14, 2022

Rachel is always so kind and helpful when I am onsite or calling via phone. More

by AMY.CASTRO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Goal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2022 -

Kia of Port Charlotte responded

Thank you for your five star review!

February 13, 2022

Having only dealt with service dept. They are great. Everything is clean and tidy. My service guy, Steven, is so sweet. And my car comes back so clean. Problems addressed, and taken care of. Only pla More

by MAMAPATNB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Reinhardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2022 -

Kia of Port Charlotte responded

Thank you for your positive comments regarding our Service Department

February 13, 2022

Excellent service advisor, very personable and service oriented. Service was excellent on the vehicle and completed promptly. More

by PINEVADA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Goal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2022 -

Kia of Port Charlotte responded

Thank you for your positive review!

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