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Kia of Port Charlotte - Service Center

Port Charlotte, FL

4.5
2,235 Reviews

2,235 Reviews of Kia of Port Charlotte - Service Center

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February 18, 2022

KIA of Port Charlotte is a very professional and friendly dealership. I've been their loyal customer since they opened. I'm a great fan of KIA's. I'm on my 6th one. Started with a Soul in Ohio.. then went to More

by PAT ELLIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Scanlon
Feb 21, 2022 -

Kia of Port Charlotte responded

We appreciate you sharing your positive experience with us and for your loyalty!

February 18, 2022

The checklist they fill out on what was done was inaccurate. Will not take my vehicle back there. More

by mso22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jacob Scanlon
Feb 19, 2022 -

Kia of Port Charlotte responded

Thank you for your feedback about your experience with our service department. We'd like to look into what happened and try to remedy the situation. Could you give us a call at 941-249-6171 and ask for Jason so we can try to do right by you?

February 17, 2022

We had a wonderful experience at the dealership with their service department. Our maintenance was done in a timely manner and the payment was lower than we expected. Will continue to use this dealershi More

by IACKROYD22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Goal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Reinhardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob Scanlon, Jay Calderon, Brent Strickland
Feb 18, 2022 -

Kia of Port Charlotte responded

We are happy to hear you had a great experience with our service department. We look forward to seeing you again!

February 17, 2022

Great service, excellent representatives! Very friendly and helpful. Did a great job! Thank you for the free car wash! More

by STUANDSALLY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Goal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2022 -

Kia of Port Charlotte responded

Thank you for sharing your positive experience with Rachel in service!

February 16, 2022

Jacob was great. ..says jim. Overworked guy with so many customers. Service dept needs more service advisors. More

by JTEMPLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Scanlon
Feb 17, 2022 -

Kia of Port Charlotte responded

We appreciate you sharing your positive experience with Jacob and your feedback. We are currently training more advisors in an effort to remedy this issue.

February 16, 2022

This dealership’s service department is great. They offer great service with a smile. Steven is great. He always keeps you informed and takes care of you. More

by diazialicias
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Reinhardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2022 -

Kia of Port Charlotte responded

Thank you for your five star review and positive comments!

February 16, 2022

Very accommodating. Was able to fit our Kia in same day we called and took care of the problem and serviced car. Felt the costs were reasonable. Will definitely use aga More

by lmurph
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Reinhardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2022 -

Kia of Port Charlotte responded

Thank you for your positive comments regarding our Service Department!

February 15, 2022

They always provide top notch service. Jacob Scanlon does a great job! My car is well cared for. More

by RADRISAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Goal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob Scanlon
Feb 15, 2022 -

Kia of Port Charlotte responded

We appreciate your positive review!

February 15, 2022

Visited this dealer for a recall on my Soul. Wait time was longer than I expected and no updates as I waited. Waiting area is nice, but very cold. It would be nice if someone checked on the gue More

by JOANDJETT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Goal
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brent Strickland
Feb 15, 2022 -

Kia of Port Charlotte responded

Thank you for your feedback. Although we strive for perfection, sometimes we fall short, and we are appreciative of your comments which help us improve!

February 14, 2022

Rachel is always so kind and helpful when I am onsite or calling via phone. More

by AMY.CASTRO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Goal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2022 -

Kia of Port Charlotte responded

Thank you for your five star review!

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