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Kia of Port Charlotte - Service Center

Port Charlotte, FL

4.5
2,235 Reviews

2,235 Reviews of Kia of Port Charlotte - Service Center

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March 03, 2022

Awesome staff and absolutely gorgeous facility. We have been using Port Charlotte Kia for our service requirements and the great service resulted in going to the sales floor which resulted in buyin More

by VERNA_BLAINE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Scanlon
Mar 03, 2022 -

Kia of Port Charlotte responded

Thank you for sharing your positive experience with Jacob in our Service Department and for trusting us for the purchase of your new car!

March 03, 2022

Everyone here is friendly and professional. They look like a family the way they get along. Thanks for all you do. More

by NARANAJOHNSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Goal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob Scanlon, Jay Calderon
Mar 03, 2022 -

Kia of Port Charlotte responded

Thank you for sharing your positive experience with our Service Department!

March 02, 2022

Service man Steven was very professional. Too bad Your so short handed to not do all, like fill the tires with proper air amount or vacuum but, Due to shortage of employees is a sad fact in More

by SKT330
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Reinhardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2022 -

Kia of Port Charlotte responded

Thank you for sharing your positive experience with Steven. Please accept our apologies for falling short of exceptional quality. We have recently hired additional staff in our Service Department, so your concerns should be alleviated by your next visit. Thank you for your feedback!

March 02, 2022

I have been getting service from here since day one. I was scared to come back as my previous service experience was very cold and unfriendly, but my recent visit was much better. Thank you for putting More

by wndrwmn1176
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Reinhardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2022 -

Kia of Port Charlotte responded

We are so glad to hear your experience has improved! Thank you for your positive review.

March 02, 2022

Attempted to set an appointment on line, I drove to dealership and they had no record of appointment. RACHEL booked me in and I was out in a littler over an hour. More

by bobwrenn46
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rachel Goal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2022 -

Kia of Port Charlotte responded

We appreciate you sharing your positive experience with Rachel.

March 01, 2022

Jordan the Finance Manager advised we were approved. We went to the dealer and he knew our credit score told us everything was good to go in for we were already approved. I used to pay for 2 car loans w More

by Mdbbaldrich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jordan
Mar 01, 2022 -

Kia of Port Charlotte responded

Thank you for your feedback. Unfortunately we don't have much control over what the banks decide after all information has been verified by them. Our finance department works hard to get our customers the best possible deals with each customers' circumstances. We apologize if there was any miscommunication on our end.

March 01, 2022

service was scheduled. I arrived early and was processed right away with friendly , curteous people. The estimated time was the exact time it took! I was very pleased with More

by eldunn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Scanlon
Mar 02, 2022 -

Kia of Port Charlotte responded

Thank you for sharing your positive experience with our Service Department!

March 01, 2022

My service was excellent and Jacob was very informative. I have no complaints at this time. More

by DIAMONDRAFFE17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Scanlon
Mar 02, 2022 -

Kia of Port Charlotte responded

Thank you for sharing your positive experience with Jacob in Service!

March 01, 2022

Service department is great. Friendly, professional and accommodating. They go above and beyond to make your service experience great. More

by MLTROMM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean
Mar 02, 2022 -

Kia of Port Charlotte responded

Thank you for sharing your great experience with our Service Department!

March 01, 2022

Jay was very helpful and extremely professional. She answered all of my questions and helped me get a new tire and rim ordered. More

by TWJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Calderon
Mar 02, 2022 -

Kia of Port Charlotte responded

Thank you for your five star review regarding your experience with Jay in Service!

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