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Kia of Port Charlotte - Service Center

Port Charlotte, FL

4.5
2,242 Reviews

2,242 Reviews of Kia of Port Charlotte - Service Center

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March 25, 2022

I watch the working on my car and they did a very good complete job.... More

by EDENMOYER1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Goal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2022 -

Kia of Port Charlotte responded

Thank you for sharing your positive experience with Rachel in our Service Department!

March 23, 2022

I appreciated the communication and updates on our car. Work was completed very quickly, great customer response to getting our car back to us. More

by NANCYSPRAGUE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Goal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2022 -

Kia of Port Charlotte responded

Thank you for sharing your positive experience with our Service Department!

March 23, 2022

Always very professional and concerned about my reason for being there as soon as I pull in they are there to greet me More

by Lennydamelio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Goal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sebastian Bolt, Jay Calderon, Henry Bonilla
Mar 24, 2022 -

Kia of Port Charlotte responded

Thank you for sharing your five star experience with our team!

March 23, 2022

I love kia port Charlotte. The service is always excellent. Rachel was great. I refer people to you all the time More

by serabalderston
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Goal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2022 -

Kia of Port Charlotte responded

Thank you for your five star review!

March 23, 2022

Read some really poor reviews, but I had no problem with my service. I did not lease my car from this dealership because they were more expensive on the lease price, but will consider them next year. More

by wmoore6228
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Goal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2022 -

Kia of Port Charlotte responded

Thank you for your positive review! A majority of our reviews are five star but we do fall short from time to time. We work diligently on making improvements based on feedback.

March 22, 2022

Traveling through the area and needed to have car serviced. Went to website to schedule an appointment on a Friday and was able to get in on Monday. Dealership is very nice and staff very friendly. W More

by dmyers6281
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Goal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Henry Bonilla
Mar 24, 2022 -

Kia of Port Charlotte responded

We appreciate your positive comments and hope to see you again!

March 21, 2022

I found Steve who basically took care of us to be excellent. It was a woman whose name I did not get when we first walked in, because Steve was busy, who informed us that we may have a very long wait More

by MARUNYON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Reinhardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2022 -

Kia of Port Charlotte responded

Thank you for your feedback and positive comments regarding your experience with Steve.

March 21, 2022

Kia of PC has always been great to me. I service my cars there and i have bought 2 kia sportage and kia rio love them both. Jacob is the best in the service department. The others are grea More

by ADRIAN.RIVERA4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Scanlon
Mar 24, 2022 -

Kia of Port Charlotte responded

We appreciate your positive comments regarding your experience with our Service Department!

March 21, 2022

Good service very nice people I get my car from them again. I love my kia More

by aliciarawls27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Goal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Reinhardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob Scanlon, Jay Calderon, Henry Bonilla
Mar 24, 2022 -

Kia of Port Charlotte responded

Thank you for your five star review!

March 20, 2022

I went for an oil change and was told it would be an hour. My car sat in the done line for quite some time before the salesman told me twice he would be right with me then 10+ minutes later I asked ano More

by NAUTIVENICEGIRL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rachel Goal
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Henry Bonilla
Mar 21, 2022 -

Kia of Port Charlotte responded

Please accept our apologies for not meeting your expectations. We are currently making many improvements in our Service Department and we look forward to providing a better experience for you in the future.

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