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Kia of Port Charlotte - Service Center

Port Charlotte, FL

4.5
2,242 Reviews
Call Service Center (941) 308-9299

2,242 Reviews of Kia of Port Charlotte - Service Center

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April 03, 2022

Your service reps are ALWAYs very helpful and find out the answers to my questions. Thank you to your mechanics for doing a great job diagnosing the problem with my Kia!! More

by CLMPSM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Bonilla
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Apr 04, 2022 -

Kia of Port Charlotte responded

Thank you for sharing your five star experience with our Service Department!

April 03, 2022

I have had lots of problems there have complained to no avail have been treated dis respectfully More

by jokar27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rachel Goal
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 07, 2022 -

Kia of Port Charlotte responded

Hello, thank you for your feedback. We'd like to look into what happened during your service visit with us, as we'd like to make it right by you. Please call 941-249-6287 to discuss.

Apr 08, 2022 -

jokar27 responded

I have explained it to your Corp office, they said they will speak to your owner, I was disrespected by your Sales Manager, Supposed Sales Manager, Told the owner of the dealership does not have time to speak to customers, He was out on his yacht, (really), They tried to and have in the past over sold my granddaughter when she brought her Kia in, that we cosigned for. So now my husband has to go up there when her services come due. A young lady named Rachel did help us out when my granddaughter was told by the service department that her recall was fixed and there was nothing more that they could do. I had to go up there and remind them what ever the problem it was under warranty, Rachel did straighten it out. This is how you handle customers that have purchase 3 cars since you have been open. I sure miss Billy

April 02, 2022

Jay was exception and kept us informed on what was going on and approximate time it would be done. This was our main concern for leaving a dealership we had been with for many years. Everyone there was poli More

by Mitima
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure of tech but a 5, Jay Calderon
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Apr 04, 2022 -

Kia of Port Charlotte responded

Thank you for sharing your positive experience with our Service Department!

April 02, 2022

I called on Wednesday and they took my car in on Thursday to take care of recalls. More

by KIMBERLEEJEAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Goal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 02, 2022 -

Kia of Port Charlotte responded

Thank you for sharing your positive experience with our Service Department.

April 01, 2022

Great people, great dealership! Excellent service, clean neat and organized. Always pleased with service and dealership. More

by MRMARIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Reinhardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob Scanlon
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Apr 01, 2022 -

Kia of Port Charlotte responded

Thank you for sharing your five star experience with our Service Department!

April 01, 2022

Rachel at KIA of Port Charlotte was super helpful and explained everything that my vehicle needed! More

by chrisalicea83
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rachel Goal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 25, 2022 -

Kia of Port Charlotte responded

We appreciate you sharing your five star review regarding our Service Department!

March 31, 2022

I go here to get my service work done. They do a great job.Like the big tv More

by CWF5769
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Reinhardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 01, 2022 -

Kia of Port Charlotte responded

Thank you for sharing your five star experience with our Service Department!

March 31, 2022

Very courteous technicians know what they are doing just very friendly staff my car came back cleaner then it went in just a great experience More

by JOEMCKENNA67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Scanlon
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Apr 01, 2022 -

Kia of Port Charlotte responded

We appreciate you sharing your five star experience with our Service Department!

March 30, 2022

Excellent service personnel and great location with friendly staff makes this a great dealership. Spotless facilities! More

by ICEAGEB4YOU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Reinhardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 30, 2022 -

Kia of Port Charlotte responded

Thank you for your positive review regarding our Service Department!

March 29, 2022

Great customer service. Friendly and professional. Waiting time period was expected. Nice waiting area for the customers. More

by phuongatkins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Calderon
Report | Print
Mar 30, 2022 -

Kia of Port Charlotte responded

Thank you for your five star review!

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