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Kia of Port Charlotte - Service Center

Port Charlotte, FL

4.5
2,243 Reviews

2,243 Reviews of Kia of Port Charlotte - Service Center

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May 14, 2022

The people very present very nice it’s a good job, is my second cardboard I would buy it again again More

by TORRETTASTORICA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Calderon, Henry Bonilla
May 16, 2022 -

Kia of Port Charlotte responded

Thank you for sharing your five star experience with our Service Department!

May 14, 2022

from buying the car to the wonderful service team. Keith is superb. Makes you feel at home, answers all questions and does not rush you. He goes above and beyond More

by buddy09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Scanlon
May 16, 2022 -

Kia of Port Charlotte responded

We appreciate your five star review regarding our Service Department!

May 14, 2022

They seem to do a good job but Kia always takes longer then other oil change places.. More

by marrjessa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Reinhardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay Calderon
May 16, 2022 -

Kia of Port Charlotte responded

Thank you for your positive review and feedback. We understand sometimes there is a bit of a wait. We are different than quick lube services, in that we offer much more with an oil change, including front compartment vacuum, car wash, tire rotation and multi-point inspection. We care about your safety and the quality of our service, and we look forward to seeing you again!

May 14, 2022

I was greeted promptly by professional and friendly associates. The service on my car was done faster than I anticipated and they always do a great job on my vehicle whenever I bring it in for servicin More

by gopaula27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Bonilla
May 16, 2022 -

Kia of Port Charlotte responded

Thank you for sharing your five star experience with our Service Department. We look forward to seeing you again!

May 14, 2022

IT WAS NOT THE SAME AS IT WAS WHEN BILLY F RUN THE SHOP. IT WAS MUCH BETTERTHEN. PROCESS WAS ABOUT THE SAME., More

by ADREICH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Bonilla
May 16, 2022 -

Kia of Port Charlotte responded

Thank you for your feedback. Although we are no longer owned by the Fuccillo Auto Group, we have had the same leadership here and most of the same staff in place for 6 years. We'd like to know how we have not lived up to expectations if the process hasn't changed. Please call our Service Manager at 941-249-6171 as we'd like to know how to make your experience better.

May 14, 2022

Henry was awesome from service technician advisor and the lady named Jay at the service desk really took care of us and made sure that everything was taken good care of. Really need more people like these tw More

by ANNE1426
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Calderon, Henry Bonilla
May 16, 2022 -

Kia of Port Charlotte responded

Thank you for sharing your positive experience with our Service team!

May 14, 2022

Great customer service and very prompt completing the task. They also took care of an additional vehicle recall that I was not aware of. More

by bbphillips4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Reinhardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vivian Molinero
May 16, 2022 -

Kia of Port Charlotte responded

Thank you for sharing your five star experience!

May 13, 2022

The service was great my appointment wasn’t in the system and the service department accommodated me to was prompt and professional More

by vmejias
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Reinhardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2022 -

Kia of Port Charlotte responded

We're glad to hear all went well and that you were pleased with your Service. We look forward to seeing you again!

May 13, 2022

Very efficient, very friendly, Service was completed on time and my vehicle was delivered back to me cleaner than when I dropped it off. More

by sitergary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Goal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob Scanlon
May 16, 2022 -

Kia of Port Charlotte responded

Thank you for sharing your positive experience with our Service Department!

May 13, 2022

Serviced my car the way I liked it Excellent service I will be back again when needed More

by LONGKIM4648
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Goal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Reinhardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob Scanlon
May 16, 2022 -

Kia of Port Charlotte responded

We appreciate you sharing your five star experience with our Service Team!

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