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Kia of Port Charlotte
Port Charlotte, FL
4,129 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 4,129 reviews
January 06, 2022
Great staff, friendly, attentive and courteous. Customer focused, showroom & waiting area very accommodating, even computer/USB hub station. Service area very clean & organized. Service needs explained time focused, showroom & waiting area very accommodating, even computer/USB hub station. Service area very clean & organized. Service needs explained timely, going up and beyond to ensure vehicle is safe, even washing it! Thank you! More
by KEKEE40
Verified CustomerEmployees Worked With
Eric Matta
January 06, 2022
Steven was professional and only doing what he was trained to do; but the overall service is as expected. This is my second car from this dealership and I cringe everytime I think I have to call or wo trained to do; but the overall service is as expected. This is my second car from this dealership and I cringe everytime I think I have to call or work with them. Never again. Buy/service your vehicle somewhere else. More
by BMAX2728
Employees Worked With
Steven Reinhardt
January 06, 2022
The service area still needs some help we bought a brand new car and had a problem and they said it would take at least a week or so before they can look at it new car and had a problem and they said it would take at least a week or so before they can look at it More
by makofishing1
Employees Worked With
Rachel Goal, Eric Matta, Steven Reinhardt, Jacob Scanlon
January 03, 2022
I was happy with my service and everyone is always super nice, however I wanted to schedule my car to be detailed but it is still closed to customers. nice, however I wanted to schedule my car to be detailed but it is still closed to customers. More
by D.J.FINLEY1012
Employees Worked With
Rachel Goal, Jacob Scanlon
January 02, 2022
Eric was extremely attentive and friendly ! They found a time slot to accommodate my tight schedule. Eric was the best service department employee that I ever ran across !! time slot to accommodate my tight schedule. Eric was the best service department employee that I ever ran across !! More
by JOHNRETIREDPENCE
Employees Worked With
Eric Matta
January 02, 2022
They must be very understaffed due to covid or something. I was ignored for at least 10 minutes when I arrived. Was not given the usual very thorough intro and follow up through the 3 hour wait. The service I was ignored for at least 10 minutes when I arrived. Was not given the usual very thorough intro and follow up through the 3 hour wait. The service center was extremely busy and working hard but as I say very understaffed. More
by linda_wilson.frontierweb
Employees Worked With
Jacob Scanlon
January 02, 2022
Rachael was wonderful you should have more employees like her very helpful and took the time to tell me about my service and answer any questions I had her very helpful and took the time to tell me about my service and answer any questions I had More
by TOOTIE4137
Employees Worked With
Rachel Goal
