Back

Kia of Port Charlotte

Port Charlotte, FL

4.6
4,126 Reviews

202 Tamiami Trail

Port Charlotte, FL

33953

Directions

By Type

Showing 4,126 reviews

February 02, 2022

Great service and our experience was easy. Enjoyed the time there. I like what I saw. More

by askman14
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Salamone
Feb 03, 2022 -

Kia of Port Charlotte responded

Thank you for your five star review!

Feb 04, 2022 -

askman14 responded

Truck doesnt work right after 5 days. So sad

February 02, 2022

Extremely great experience and our sales person was Patrick Early He answered all questions. Dealership is great. I will recommend my friends and family when they are looking for a new vehicle. More

by copsjammin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Early
Feb 03, 2022 -

Kia of Port Charlotte responded

Thank you for your five star review and positive comments about your experience with Patrick!

February 02, 2022

The wait for your car is too long. I was there three hours, contacted twice. More

by BERNADEANE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Young girl who greeted me when I pulled into service area., Jacob Scanlon
Feb 03, 2022 -

Kia of Port Charlotte responded

Thank you for your feedback about your wait time and communication. Your review has been passed on to our Service Manager so we can make improvements where possible.

Feb 03, 2022 -

BERNADEANE responded

I have more to write. First of all, I will not be returning to your dealership. I had a 7:30am appointment. I was there at 7:20am. I was let in at 7:25, but my car sat at the door until 7:50am. I sat almost 3 hours with only 1 contact with Jacob and another contact with a young girl. Around 8:30 the young girl came and wanted permission to run a diagnostic test. I told her to check on my extended warranty. At 9:10 Jacob came and told me about my filters and door button; the oil change was done. Almost 2 hours and the oil change is the only thing they had completed. I told Jacob how long I was there and he said we will get it done and get me out of here. At 10am I looked out the door my car was there so I expected any minute Jacob would come and get me. No, he did not. At 10:15 I went to find him I wanted to go home. He knew how long I had been there why make me wait longer. I left your dealership around 10:30am. Never again. My original phone call to set up the appointment I was told I would be first appointment and everyone would be fresh, alert and I would get out sooner; that did not happen. Also Jacob was not in when I arrived so I could ask him questions or go over any instructions I had. I never saw him until 9:10am. I am truly sorry I had to write this, but I was really mad and upset. Thank you. Bernadeane Thompson

February 01, 2022

I brought the car in and left it. They were professional, courteous and kept me informed about my car. More

by CE-INGRAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Scanlon
Feb 02, 2022 -

Kia of Port Charlotte responded

Thank you for your positive comments about your experience with our service department!

February 01, 2022

I wish more people were as nice as Kia in Port Charlotte they were so kind and Jacob was great. More

by AGGIEJAN3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Scanlon, Jay Calderon
Feb 02, 2022 -

Kia of Port Charlotte responded

Thank you for your positive comments!

February 01, 2022

I was involved in a car accident. And in need of a vehicle. And I was told to go see gage at kia in port Charlotte. He and Devin. Took the best of care of me. More

by janetlipke93
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gage. , Devin Moulton
Feb 02, 2022 -

Kia of Port Charlotte responded

Thank you for sharing your positive experience with Devin in sales!

January 31, 2022

Great place great sales people. Very knowledgeable. Very friendly. Very clean and very organized. I have already sent two people over there. And everyone over there also has a lot of patience!! More

by Rose
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Timothy Lawhorn
Jan 31, 2022 -

Kia of Port Charlotte responded

Thank you for sharing your positive experience with us!

January 31, 2022

This dealership is awesome. My salesman Chris Johnston was excellent. He is very patient very knowledgeable and very easy to talk to. I was very impressed with how clean the place is and very very impress More

by Rose
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Johnston
Jan 31, 2022 -

Kia of Port Charlotte responded

Thank you for your five star review!

January 31, 2022

very nice staff. Rachel was professional mechanics were also. Did not have the opportunity to meet anyone else . More

by BRUCEPB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Goal
Jan 31, 2022 -

Kia of Port Charlotte responded

Thank you for sharing your positive experience with our service team!

January 31, 2022

Always great service at this KIA dealership. The staff is great and always explains everything very well. Rachel was especially friendly and efficient, More

by ICEAGEB4YOU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Goal, Jay Calderon
Jan 31, 2022 -

Kia of Port Charlotte responded

Thank you for your positive review!

...
396
...