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Kia of North Austin
Austin, TX
2,120 Reviews
Our WHY-
We believe in challenging the way things have always been done in the car business and are committed to redefining the automotive purchase process.
HOW?
*We have a fully-transparent purchase process, whether you buy online through our Express store or in person at the dealership.
*Visit www.kianorthaustin.com to see upfront pricing on every vehicle, get an offer on your trade-in, review finance & lease options- even purchase your vehicle 100% online!
*Check out our recently updated, state-of-the-art facility with even more customer amenities, such as free Wi-Fi, computer workspaces, complimentary snacks, coffee, and water and much more. We'll even give you a free "Lyft" within a 15 mile radius.
*As part of the Lithia Motors family- the largest new vehicle retailer in the world- we have access to thousands of pre-owned vehicles, so our customers get the very best selection.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 2,120 reviews
January 17, 2025
Kevin provided detailed information regarding my services. Amazing customer service. I will be contacting him for further assistance. Thank you ! services. Amazing customer service. I will be contacting him for further assistance. Thank you ! More
by Shanda Pena
Employees Worked With
Kevin
January 17, 2025
Sebastian was phenomenal immediately connecting with us on a relatable level, understanding our needs simply by paying attention to what we were looking for, and patiently guiding us through the process an on a relatable level, understanding our needs simply by paying attention to what we were looking for, and patiently guiding us through the process and even accommodating us with simple details and sophisticated questions. The rest of the team was nothing short of excellent and created a calm environment to complete our day. More
by andfar
Employees Worked With
January 16, 2025
It was a pressure working with the Kia dealership. They took out wishes into consideration and Adam found us a great match. Highly recommend!! They took out wishes into consideration and Adam found us a great match. Highly recommend!! More
by kclanton
Employees Worked With
January 10, 2025
Brought Car into dealership for recall, was out in 15 minutes with a ride from Uber. Got the car back in a timely fashion cleaner than when it went in. Terrific service. minutes with a ride from Uber. Got the car back in a timely fashion cleaner than when it went in. Terrific service. More
by billyGoat
Employees Worked With
January 10, 2025
The process was easy and fast and the team was friendly and knowledgeable. Very satisfied! and knowledgeable. Very satisfied! More
by Kellylorene001
January 05, 2025
Service department was one of the most accommodating locations I’ve experienced. I was able to have working space and snacks while waiting. The staff was super friendly. locations I’ve experienced. I was able to have working space and snacks while waiting. The staff was super friendly. More
by carlyjfranks
Employees Worked With
Carlos in service departmwnt
January 05, 2025
Kia North Austin had great customer service . Adam with sells and Garett with finance helped me obtain a vehicle that I deserve and wanted . Team was very patient with sells and process even on N Adam with sells and Garett with finance helped me obtain a vehicle that I deserve and wanted . Team was very patient with sells and process even on New Year’s Day. More
by Latrenciarollie
January 02, 2025
Nicholas was very helpful. Explaining the options on the different versions of Kia Telluride. Working with us on the price and extras he could offer. We are very happy with the Explaining the options on the different versions of Kia Telluride. Working with us on the price and extras he could offer. We are very happy with the car and hope/expect it to meet our needs for a long time. David More
by David
January 01, 2025
Sales guy and finance guy lack of experience in this. Never talked about the price. Never talked about the finance interes percentage I was going to paid by financing the vehicle. I put 3,000.00. I m st Never talked about the price. Never talked about the finance interes percentage I was going to paid by financing the vehicle. I put 3,000.00. I m still don't know what I have done. More
by Sandra Raymond
Employees Worked With
I don't remember his name., Benjamin Alexander
