2,062 Reviews of Kia of Leesburg - Service Center
Relaxful waiting area while the work on our KIA vehicle Completed two recalls/software updates - took 3 hours, however very relaxful waiting area with food, drinks, tables, couches along with wifi made the Completed two recalls/software updates - took 3 hours, however very relaxful waiting area with food, drinks, tables, couches along with wifi made the time waiting go by quickly. Customers can work on items they brought or just relax enjoying the many things to keep them entertained. Best customer waiting room I've ever encountered in my 57 yrs of owning vehicles. More
Car service the best at BBKia! Service staff (Alyssa yesterday) always helpful, informative and professional. Car (a 2011 Mercury Grand Marquis) always runs great. Thank you for y Service staff (Alyssa yesterday) always helpful, informative and professional. Car (a 2011 Mercury Grand Marquis) always runs great. Thank you for your always great service and care in providing me a car I can always depend upon. Keep up the fine work. More
Service We have purchased several vehicles from Laurie and JR. on all occasions they were great people to deal with . In the service dept.,. Mr. Will was pr We have purchased several vehicles from Laurie and JR. on all occasions they were great people to deal with . In the service dept.,. Mr. Will was prompt and friendly handling my service needs.. Thank You More
It is a pleasure dealing with Leslie Cox at your dealership Leslie has made the difference when coming in for service. She has been our service advisor for the last 2 cars we've had serviced through Bill Brya Leslie has made the difference when coming in for service. She has been our service advisor for the last 2 cars we've had serviced through Bill Bryan. Leslie has always been knowledgeable explaining any questions we've had and helpful with her guidance on the serviced required. More
Staff is knowledgeable about your service. They do not push recommended service. The waiting area and staff are friendly and it's well stocked. I have been pleased with the service since I pur They do not push recommended service. The waiting area and staff are friendly and it's well stocked. I have been pleased with the service since I purchased mu Kia in 2015. More
Fantastic from start to finish from the gentemen Who greeted Fantastic from the start. The first gentleman we met who took our info told us it would be two hours and it was exactly 2 hours the lady at the kitche Fantastic from the start. The first gentleman we met who took our info told us it would be two hours and it was exactly 2 hours the lady at the kitchen that was friendly and helpful everyone who pass by spoke the whole dealership had a wonderful aura about it thank you thank you thank you. Stop More
Leslie Cox is a pleasure to deal with I've had two opportunities to deal with Leslie. She is always a pleasure. Even the GM lent me his office so i could conduct a conference call. Grea I've had two opportunities to deal with Leslie. She is always a pleasure. Even the GM lent me his office so i could conduct a conference call. Great experience. More
oil change and maintenance Leslie Cox is one the best service advisor at your dealership.Very courteous,pleasing personality,and keeps the customer informed of what's going on. Leslie Cox is one the best service advisor at your dealership.Very courteous,pleasing personality,and keeps the customer informed of what's going on. More
Proficient, Efficient...As Usual Pulled up and was greeted promptly by Alyssa. Explained reason for visit. Car serviced, washed and handed over within forty-five minutes of arrival. O Pulled up and was greeted promptly by Alyssa. Explained reason for visit. Car serviced, washed and handed over within forty-five minutes of arrival. Outstanding! More
Great service Fast, professional, courteous - answered all questions and delivered my car in a timely manner.. we were very impressed with the overall experience Fast, professional, courteous - answered all questions and delivered my car in a timely manner.. we were very impressed with the overall experience including beverages and snacks provided while we waited More