2,080 Reviews of Kia of Leesburg - Service Center
I bought a vehicle in 2018 from Kia of Leesburg. Their service has been exceptional. Recently had a motor blow and in the face of what seemed to be a very extended time period to replace the motor, Their service has been exceptional. Recently had a motor blow and in the face of what seemed to be a very extended time period to replace the motor, Kia of Leesburg surpassed my expectations. I was ready to wait months (seriously) and instead was back in my vehicle within 3 weeks. Ideal, no but difficult circumstances beyond their or my control and they have passed with flying colors. I will strongly consider buying another vehicle from Kia of Leesburg when I am in need of one. More
We purchased our vehicle prior to the dealership being bought out. The current owners did not honor the service agreement. To bad for them we usually purchase a new vehicle every 2 years. bought out. The current owners did not honor the service agreement. To bad for them we usually purchase a new vehicle every 2 years. More
Great customer service and gives you a loaner so you do not have to wait not have to wait More
The service on my car was very good. The wait time wasn't too bad. They could have washed the car a little bit better. Other than that everything was very pleasant. The wait time wasn't too bad. They could have washed the car a little bit better. Other than that everything was very pleasant. More
My car was taken on time and Terrel was very helpful My GPS was not working in conjunction with my telephone and I’m not talking to you with the roads so I depend on it I am 80 years old and when I realiz GPS was not working in conjunction with my telephone and I’m not talking to you with the roads so I depend on it I am 80 years old and when I realized it wasn’t working correctly I went back and a young man who works in that dealership shipcame out to look at it could not fix it he did not offer any kind of help like may be giving me directions to get back to where I live I went back into the dealership and went to the person who sold me my car to years ago Tim Lyle when I explained the situation he dropped what he was doing came outside and worked it out and fixed it for me Tim is the reason I will forever remain with this car dealership😍 More
Quite satisfied. Three things recommended that I wasn’t expecting. Throttle body cleaning and brake fluid change, did not opt for alignment . Vehicle only has just un Three things recommended that I wasn’t expecting. Throttle body cleaning and brake fluid change, did not opt for alignment . Vehicle only has just under 15k miles. That seemed a bit soon for needing those services. Did them upon service writers recommendation. More
My car was recalled for a safety recall. My advisor Ryan Rivera was very professional and a pleasure to deal with. The problem was quickly fixed. thank you Kia of Leesburg. My advisor Ryan Rivera was very professional and a pleasure to deal with. The problem was quickly fixed. thank you Kia of Leesburg. More
Ryan Raghunauth was my service advisor whose patience, good humor and professionalism was boundless. Had a flat tire. Kia roadside assistance responded and I was on my way in one hour. No appointment a good humor and professionalism was boundless. Had a flat tire. Kia roadside assistance responded and I was on my way in one hour. No appointment and the dealership replaced the tire timely. More