2,079 Reviews of Kia of Leesburg - Service Center
The dealer lot had a number of different vehicles available and a variety of colors. Tim was great and answered all of our questions. Alfredo greeted us and was polite and helpfu available and a variety of colors. Tim was great and answered all of our questions. Alfredo greeted us and was polite and helpfu More
Well done by the service rep Ryan and those in shop. In by 8 & out by 9:30. In by 8 & out by 9:30. More
Couldn't not find or fix rattle on driver's side of vehicle The last time I took the vehicle over I left it from Wednesday to Monday. They said they fixed a rattle in the front bumper. On the way hom vehicle The last time I took the vehicle over I left it from Wednesday to Monday. They said they fixed a rattle in the front bumper. On the way home after picking car up on the Monday the rattle returned about 6 miles from the dealership when the car was fully warmed up. I had told them this but they never drove the car long enough to get whatever was loosing up when hot to rattle and they didn't have any one that could ride with me on the day I picked it up to verify that the rattle had been fixed. Brought the car back the following Monday and had another service writer go out with me. He heard it as well as I did. He wanted me to leave the car again. I had to have a loaner or rental as it the only car we have and my wife uses it to go to work. No loaners available and would not rent us a vehicle and they did the first time I Left. Do frustrated I left the dealership. With in two weeks I went to different dealership and traded the vehicle for a new one. I will not be using KIA of Leesburg again unless it's an emergency. Very unresponsive since Morgan Auto Group purchased the business from Bill Bryan More
Recently had service done on my 2016 Optima. As in the past , requested that Alan Woodward be my point of contact in the Service Department. Alan is very professional, personal, and custo As in the past , requested that Alan Woodward be my point of contact in the Service Department. Alan is very professional, personal, and customer oriented. He is a true representative of your dealership. Management should feel fortunate to have him as an employee. I recommend he be considered for any promotional opportunity. A long time customer, Ronald Durian More
Service was dune under warranty. Service was excellent. We like our KIA Soul very mich Service was excellent. We like our KIA Soul very mich More
Alan did a great job helping me out with my kids, the job was done on time, and my car was clean. was done on time, and my car was clean. More
I have three Telluride vehicles serviced by Kia of Leesburg. All were subject to a seat recall. Alan, Steve and Ryan in the service department quickly arranged inspections on all three vehicles and Leesburg. All were subject to a seat recall. Alan, Steve and Ryan in the service department quickly arranged inspections on all three vehicles and ordered the parts. More
While at the service for oil change they said I had a screw in my tire and I said please patch it. when the tech was trying to remove my tire from my rim the side wall was torn and can't be repaired so screw in my tire and I said please patch it. when the tech was trying to remove my tire from my rim the side wall was torn and can't be repaired so of course I can buy a new tire. More
Great service and but you need to put in my food in like hot dogs and donuts hot dogs and donuts More