Kia of Leesburg - Service Center

We have bought two cars from Kia and have had a great experience both times. The service department is awesome and very respectful. Honest workers…. Alan woodyard and Serhan Alkan are impeccable… And bo experience both times. The service department is awesome and very respectful. Honest workers…. Alan woodyard and Serhan Alkan are impeccable… And both are the two that brought us back a second time for our second car!!! We purchased a Sorento and a Telluride More

Always polite and professional. I purchased my car with Bill Bryan and only take it to tem for service. I trust them. I purchased my car with Bill Bryan and only take it to tem for service. I trust them. More

Great overall. Svc rep needs to be more attent to customer concerns in reference to stated maintenance issues with follow thru and clarity. Needs to state facts or Svc rep needs to be more attent to customer concerns in reference to stated maintenance issues with follow thru and clarity. Needs to state facts or solutions vs opinions which are incorrect causing delay in repair or requesting customer returns to complete service instead of completing during original scheduled maintenance time. More

Had an issue with the dash on my Kia Sportage, not covered under the extended warranty I bought, called Kia they took care of it, and Bill Bryan Kia did the work, and at this point in time I am extrem covered under the extended warranty I bought, called Kia they took care of it, and Bill Bryan Kia did the work, and at this point in time I am extremely happy with the job that was done. More

They were kind, professional had my car done in such a great amount of time !! All employees were very nice !! great amount of time !! All employees were very nice !! More

I have been dealing with the dealership since June 2013. Have always been greeted promptly and treated with great by the staff. Very pleased with the good service. Nice work ! Keep doing what you do. Have always been greeted promptly and treated with great by the staff. Very pleased with the good service. Nice work ! Keep doing what you do. More

I've been going to this dealership since 2015. Employees smile, go out of their way to help, answers questions and provides positive feed back, they are the best. Mario helped me this last time Employees smile, go out of their way to help, answers questions and provides positive feed back, they are the best. Mario helped me this last time and he has in the past. He feels like a friend. My little Kia was happy after his tune up, Thanks again More

I was deeply disappointed that they could not do my GPS update while I was there for other services update while I was there for other services More

Initial brake fluid exchange used fluid with excess moisture. Contacted service manger who was upset that it happened and redid the exchange with good brake fluid. Very pleased with the response of t moisture. Contacted service manger who was upset that it happened and redid the exchange with good brake fluid. Very pleased with the response of the service manager and, as usual, with service advisor Will Sharman. More

Alan, the technician who met me outside, was very polite and helpful. I also talked to my salesman, Max, and was surprised that your financial person (remembered his face but not his name which is normal fo and helpful. I also talked to my salesman, Max, and was surprised that your financial person (remembered his face but not his name which is normal for me) remembered my name because I hadn't seen him for 5 months. Was also pleased that the service didn't take as long as I was told it could. More