Kia of Leesburg

People pleasant. Waiting room has comfy chairs. Miss the hot dogs donuts and other treats. Waiting room has comfy chairs. Miss the hot dogs donuts and other treats. More

Max and KOL were courteous and helpful throughout the sales process. No pressure, good negotiating stance and fair pricing. Highly recommend this dealership. Best car buying experience in decades… sales process. No pressure, good negotiating stance and fair pricing. Highly recommend this dealership. Best car buying experience in decades… More

I really needed just for this deal to be expedient. I t was that and more. So friendly and polite. I t was that and more. So friendly and polite. More

I just wonder why they say things are really necessary/then don’t do what they recommend necessary/then don’t do what they recommend More

I have been very happy with the service and the helpful responses from the KIA team. responses from the KIA team. More

This is the third car -Kia soul - I’ve purchased from this dealership. I love the personal attention, the service, and the folks who work there. this dealership. I love the personal attention, the service, and the folks who work there. More

Friendly and attentive employees and just an overall positive experience; coffee and tea area was good too positive experience; coffee and tea area was good too More

Work was completed in a timely manner and now all recalls are completed. I’m ready for my trip. are completed. I’m ready for my trip. More

These new owners of Kia of Leesburg, and their staff, are not living up to the old Bill Bryan Kia name - they are not friendly to the customers nor do they care about the customers like Mr. Bryan, or his old not living up to the old Bill Bryan Kia name - they are not friendly to the customers nor do they care about the customers like Mr. Bryan, or his old staff!!! These new people are impersonal - this new owner's staff look at you like you are an alien and won't speak!! It seems to me, they have thrown REAL customer service, that I had grown accustomed to under Mr. Bryan, out the window and it's all about the dollar with them!!! They took away the oil change policy under Mr. Bryan and now only give one free oil change when you buy a new car and you can't even get mats for your car!!! I took my friend there and she purchased a 2024 Telluride and it didn't have mats and they put her through xxxx when they scratched her car, either when they washed it, or the salesperson put the tag on. It was a nightmare to get them to do the right thing and fix her car!!! This is not the Kia I am familiar with - Mr. Bryan's original staff would have not treated a customer like that!!! Since this new Kia management want to mistreat customers like that, I will never refer anyone to them again - they don't value customers anymore like Mr. Bryan did - they only thinking about making a dollar!!!! Shame on you all there at this new Kia!!! You going to keep on until you are not going to have any customers - you suck customers in and when they take your bait, you leave them hanging!!! HORRIBLE!!!! More

Everyone was friendly and helpful. Rob was great, I explained what I needed and he exceeded my expectations. Rob was great, I explained what I needed and he exceeded my expectations. More