Kia of Leesburg

Sooooooo Dissappointed!! Friday-June 28, a rep contacted me and stated that they had great end of the month deals, would I be interested? I explained that I did not think it Friday-June 28, a rep contacted me and stated that they had great end of the month deals, would I be interested? I explained that I did not think it would be possible as I owed too much on my current vehicle. He then began asking questions. I told him the maximum amount I would pay per month, I gave him my payoff ( I was within $200 of actual payoff) and I gave him my credit score ( I came in 40 points higher when they ran my credit) and he looked up the Blue Book value of my current vehicle and said that he still believed we could make a deal. He would talk to the Sales mgr. and get back with me Sat. morning. Sat morning came a woman called and said that they could make a deal and would I like to come in. At that time I asked - with my payoff and credit score you are going to be able to do this within my maximum payment amount. I stated I am not coming in and sit for hours and waste my day. She said YES, that we could make a deal. Sooooo in I go, after an hour or so they come out and tell me they can make It work if I go $10 more per month - I agreed and signed a form stating that I would agree to the discussed amount. Another hour later a "finance" person comes out to where I was sitting and proceeds to tell me that they cannot make it work unless I go $43 more per month on my payment. By this time I am upset that I even believed them in the first place and asked for my keys and stated I was leaving. At this point the "finance" person became extremely rude and I looked at my salesman and said get me my keys!! I walked out!!! THEY called me!!! I was not looking for a new car!!! And then they waste my time and proceed to be rude!!! Good grief - I thought I was dealing with used car dealers of the 70's!! More

good experience Service was very good. I stopped in to get an oil change and changed the car instead. Serhan showed me how replacing my car was a better deal. Service was very good. I stopped in to get an oil change and changed the car instead. Serhan showed me how replacing my car was a better deal. More

Great experience Laurie was awesome I went in there and saw Lori I told her what I wanted and what I want in my payments to be she found a couple cars to look at I fell in love with one I went in there and saw Lori I told her what I wanted and what I want in my payments to be she found a couple cars to look at I fell in love with one of them and bought it. She was not pushy and she listened it what I wanted and that's what she found. I had been to a couple other dealerships they did not listen to me as to what I wanted and they were very pushy I want they thought I should get More

Maintenance Service Each visit has been relaxing and enjoyable. The service has been exceptional as well as my service writer, Leslie. It's clean and to date the staff pl Each visit has been relaxing and enjoyable. The service has been exceptional as well as my service writer, Leslie. It's clean and to date the staff pleasant and helpful. I'm on my second vehicle from this dealership. I drove up from Orlando to make my purchase because I was treated well. Give them a try and you'll see what I mean. Hats off to my salesman Serhan. More

I felt like family Mr.Tim Lile was my sales rep I told Tim him what I wanted. And he made it happen.the atmosphere was great.people are like family Mr.Tim Lile was my sales rep I told Tim him what I wanted. And he made it happen.the atmosphere was great.people are like family More

Amazing car buying experience!!! The salesman, Chris Graf, was so nice and accommodating!! This is by far the best car buying experience I have ever had!!! We will definitely come b The salesman, Chris Graf, was so nice and accommodating!! This is by far the best car buying experience I have ever had!!! We will definitely come back to buy another car in the future!!! More

Great service experience. Appointment made with ease. Service writer, Will, was very Pleasant, knowledgeable, and helpful. He addressed all of my concerns, and corrected the is Appointment made with ease. Service writer, Will, was very Pleasant, knowledgeable, and helpful. He addressed all of my concerns, and corrected the issue. In addition, The one part needing to be ordered was received and scheduled for me expediently. The complementary vehicle wash is a nice touch, and was performed well. Overall great experience with BB Kia. More

Had a problem with air conditioning in car. Showed up without an appointment and was greeted promptly and courteously. Worked with Alyssa. very pleased with work done. Great job done. Thank y Showed up without an appointment and was greeted promptly and courteously. Worked with Alyssa. very pleased with work done. Great job done. Thank you. will return. More

Extremely professional and courteous My new Sorento is the second vehicle that I have purchased from Bill Bryan Kia and it appears to perform as excellently as well as my 2015 Sorento. I My new Sorento is the second vehicle that I have purchased from Bill Bryan Kia and it appears to perform as excellently as well as my 2015 Sorento. I look forward to continuous interaction with its very confident sales and service staff. More

Bill Bryan Kia great sales people, great service Tim lisle did a great job providing excellent sales and service.bill Bryan Kia has great professionals who really do care about their customers and en Tim lisle did a great job providing excellent sales and service.bill Bryan Kia has great professionals who really do care about their customers and enable you to have the best car buying experience. I wish Kia would provide the drivers side grab handle again. Very sad to see that missing, as it was very handy for those of us who need a little help in regressing the car. Overall very fine experience More