Kia of Everett - Service Center

Fast service . Great clean environment . Was in for an oil change and got a car wash and vacuumed car. . Great clean environment . Was in for an oil change and got a car wash and vacuumed car. . More

Had a 200,000 mile service and my experience during the service was great. The staff were courteous and friendly and gave me a free car wash, and vacuumed the interior. Thanks! service was great. The staff were courteous and friendly and gave me a free car wash, and vacuumed the interior. Thanks! More

Fast and efficient service. I was in and out quickly. Thanks for making it a good experience. I was in and out quickly. Thanks for making it a good experience. More

Service was quick and Danielle was excellent in getting me swiftly checked in and notifying me about service options. me swiftly checked in and notifying me about service options. More

Happy with them but wish they would reactivate the features they turn off before returning the vehicle to me. Nice service representative features they turn off before returning the vehicle to me. Nice service representative More

Ordering and paying for parts and waiting for them to arrive. 2 weeks no call, I called they said they would call me. 3 weeks still no call. 1 month I called guess what no part they could not get the par arrive. 2 weeks no call, I called they said they would call me. 3 weeks still no call. 1 month I called guess what no part they could not get the part, no longer made. They did manage to jerry rig the bracket and did not charge for labor. Their assumption is that someone should be contacting the customer keeping them up to date of the situation. Clearly their team is not aware of their process or in this case there is no process. I still really like KIA I just think they could do better. More

Quick, polite, helpful folks, even on a busy day. Setting a minimum word count is a great way to get people to abandon the feedback flow at this point - I bet you have a high abandon rate. Setting a minimum word count is a great way to get people to abandon the feedback flow at this point - I bet you have a high abandon rate. More

Erik Lett is the Best! Always greets me bye name like we've Known each other for ever. Takes personal care of my needs since a terrible injury I had. Always greets me bye name like we've Known each other for ever. Takes personal care of my needs since a terrible injury I had. More

10 de 10, los mejores, 100% recomendados, su trabajo es de excelente 👌 calidad, yo tengo más de 5 años usando su servicio y estoy muy contenta. de excelente 👌 calidad, yo tengo más de 5 años usando su servicio y estoy muy contenta. More

This was my first service for my new Kia Soul; everyone was smiling & friendly, and the job got done quickly. They even washed my car ;-) was smiling & friendly, and the job got done quickly. They even washed my car ;-) More