52 Reviews of Rob Swearingen
May 26, 2024
Excellent customer service. The sales and finance teams are super friendly an helpful. They went to grat lenght to get us the best deal. The sales and finance teams are super friendly an helpful. They went to grat lenght to get us the best deal. More
Other Employees Tagged: Erik Butler, Kenneth Jakel, Pickles The Dog, Nadia Roth
May 24, 2024
When we first got there, Quincy Jones made us feel very welcome and gained our trust. He answered our many questions and even though it was close to them closing he patiently took his time. It was the mo welcome and gained our trust. He answered our many questions and even though it was close to them closing he patiently took his time. It was the most comfortable time we ever had at a dealership! Ren then came in and helped us tremendously strike a deal. We all then shook hands and decided to finalized everything the next day as it was Mother’s Day. That’s where we met Izzy and Elisa. During our time with them, they both treated us like family and we really appreciated that. Then Kia Rob helped us with the financial part and warranties and we are so thankful for his help as well. Everything and everyone within this dealership is amazing and we are so blessed that we got to experience it before our move. Kia of Everett, thank you so much for everything you guys have done for my family and I! Aloha, the Moises Family. More
Other Employees Tagged: Ren Malin, Elisa Daniel, Izzy Rios Jimenez, Quincy Jones
May 19, 2024
They were very nice and they helped me a lot. I’ve told people about my positive trip. Thank you so much. I’ve told people about my positive trip. Thank you so much. More
Other Employees Tagged: Erik Butler, Karina Alvear, Elisa Daniel, Jake Bomer, Quincy Jones, Antonio Culotti, Xavier Shaw-Keeten, Jeff Kinney, Nadia Roth
May 10, 2024
The general manager worked with me to attempt to make things right after their detail shop damaged my interior and paint. things right after their detail shop damaged my interior and paint. More
Other Employees Tagged: Erik Butler, Jake Bomer, Taylor Berry, Rob Miller
May 05, 2024
Rob was amazing, the hole team was very fun to work with I went back with more questions about the car and they were fast and efficient on everything I went back with more questions about the car and they were fast and efficient on everything More
Other Employees Tagged: Brandon Schermer
May 02, 2024
Everyone we dealt with was knowledgeable and courteous. They worked to get me into a car within my price range. They worked to get me into a car within my price range. More
Other Employees Tagged: Ren Malin, Quincy Jones, Ben Gaggero
April 26, 2024
Morgan keeten was my service rep. He was not welcoming or friendly compared to my first time in for service and had JP as my rep. Morgan didn’t smile, didn’t offer any additional info He was not welcoming or friendly compared to my first time in for service and had JP as my rep. Morgan didn’t smile, didn’t offer any additional information, gave attitude. I understand maybe the policy at Kia of everett is tell every customer who asks for a rental, there is no rental available even though there is one available. However he didn’t wait to hear my situation out where I had called in advance and a manager approved me for a rental since my car was just in for service for 3 weeks for an engine issue and this second time I’m coming in was immediately the next day after I picked up my car and the same engine light came back on. What if I had another 3 weeks with no car? When I did receive the rental car from Morgan he added a comment about wanting the rental car back since the dealership needs it. I didn’t feel like that was necessary to make me feel bad about taking a rental car. Everyone else is very friendly and not condescending. More
Other Employees Tagged: Morgan Keeten, Brandt Franzel
April 13, 2024
They treated me like I was a member of the kia family very nice people very nice people More
Other Employees Tagged: Jake Bomer, Quincy Jones, Pickles The Dog
April 09, 2024
Professional, knowledgeable, always prompt, work is always on time, if not completed sooner. Waiting area is always clean with plenty of water and fresh coffee. always on time, if not completed sooner. Waiting area is always clean with plenty of water and fresh coffee. More
Other Employees Tagged: Kenneth Jakel, Pickles The Dog, Liana Avery, Brett Buckingham
April 05, 2024
Kenny and Rob were great to work with. The staff was very friendly and helpful. The staff was very friendly and helpful. More
Other Employees Tagged: Kenneth Jakel