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Kia of Everett - Service Center

Everett, WA

4.7
646 Reviews

646 Reviews of Kia of Everett - Service Center

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August 14, 2024

I was told my car would be finished in 2. 5 hours. At 3 hours the service advisor told me it was done and I should have it short. I waited another 30 minutes and went to inquire about my car. More

by laurabk2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nadia Roth
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2024 -

Kia of Everett responded

We are very sorry that your service appointment took as long as it did. we will always strive to make our customers' expectations ours 100% of the time. if you get a free minute, please give me a call so that I can better understand your situation and hopefully make some changes so that we can exceed you and all our customer's needs. Thank you for your business. Erik Butler/GM Kia of Everett 360-507-9495 (cell)

August 13, 2024

I hate waiting. Your staff and dealership accommodations make waiting for the service to be completed pleasant. My service advisor Nadia was exceptionally freindly, More

by jrfulton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nadia Roth
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 13, 2024

Excellent service. Especially appreciated the service department keeping me updated on the progress of the repairs. More

by tsparker51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Weedin
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 12, 2024

Nick has always been very helpful in the last few times I have been in. And has always gone out of his way to help with a rental car because I need a certain car for my husbands disablity. He is great to wor More

by jtickle98296
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Howe
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 09, 2024

this is the ONLY Kia dealership that is excellent. Ten other dealerships in Florida and Texas did not return my phone calls or respond to my emails. Kia of Everett is the exception More

by ralphmcarlson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stever, Alex
August 09, 2024

It was my first service since I bought the Sorento back in November of 2024 so I was not sure what I should do when I get to the service center. Nadia took great care of me. A nice surprise is that Nadia t More

by weipingrealtor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nadia Roth
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 09, 2024

All staff that I encountered were personable and professional. I found them to be very easy to deal with. More

by faymgirone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Izzy Rios Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Swearingen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Xavier Shaw-Keeten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Berry
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Taylor
August 09, 2024

Morgan was great. A redefinition of Service. My 3rd KIA (2006 Sportag3, 2016 Sorento, now a 2021 Telluride) Edward A 'Skip' Mallang More

by Smallang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan Keeten
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 09, 2024

He was amazing kept me up to date on what and when my vehicle was going to be ready. Was informative about the next steps in getting my vehicle repaired. I even asked about tires and he gave me informati More

by Moradjaclyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan Keeten
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 08, 2024

Great and easy service visit, the staff was friendly and helpful and service was quick and on time. More

by jmilletpetty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan Keeten
5.0
This rating includes all reviews, with more weight given to recent reviews.
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