
Kia of Columbia
Columbia, MO
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It was a pleasure to work with Novy and everyone was so friendly! I’m glad I bought from KIA friendly! I’m glad I bought from KIA More

Novy is wonderful to work with and has assisted us in last 2 Kia's we have purchased. Novy was very helpful in issues around a recalibration issue! last 2 Kia's we have purchased. Novy was very helpful in issues around a recalibration issue! More

Everyone at Kia of Columbia was very welcoming and happy to help us with our purchase. We were knew we were in good hands. to help us with our purchase. We were knew we were in good hands. More

It was a great feeling working with Novy to get my Telluride SX-P. Novy was helpful all the way- keeping me informed of everything that happened related to the vehicle. Super friendly as a person but Telluride SX-P. Novy was helpful all the way- keeping me informed of everything that happened related to the vehicle. Super friendly as a person but never lost his professionalism though. Coming from Alabama to get my Telluride after waiting 14 months was worth it. It is the good name of this dealership that made me place an order with them (10 hours driving distance) last year. Though I know nobody leaves winning from a car dealership, I truly want to believe the sales department and dealership as a whole gave me good and efficient advice. I only wish good for the people working there and I would love to recommend them to my friends- many of whom are actively looking forward to buying new vehicles. More

Novy at Kia of Columbia was an absolute delight to work with for our car purchase. We had actually found a car we liked at Honda after initially speaking to Novy and liked working with him so much, that w with for our car purchase. We had actually found a car we liked at Honda after initially speaking to Novy and liked working with him so much, that we asked him bring the vehicle over to Kia to move forward with purchasing it. Novy is honest and trustworthy. He's willing to work with you to get you into your new vehicle. If you want a dealer who cares about your needs and wants instead of just selling as many cars as possible, you should go see him. Novy is hands down the best dealer in Columbia! More

Novy and the finance manager were great to work with! I would recommend working with them. I waited since June for this car to come in and it drives like a dream! I would recommend working with them. I waited since June for this car to come in and it drives like a dream! More

This being my first car with Kia of Columbia, I would suggest them to anyone. NOVY, from the very start was very personal and went above and beyond to help me find exactly what I wanted. I built my Kia S suggest them to anyone. NOVY, from the very start was very personal and went above and beyond to help me find exactly what I wanted. I built my Kia Sorento Hybrid with the help of NOVY. He knew all the answers to give me. Can’t wait to drive my new car all the time! More
My husband and I expressed interest in a new Sorento and drove over 500 miles to test drive the vehicle and ultimately purchase it. The car itself is wonderful and I have no complaints. Our salesman, Wesam, drove over 500 miles to test drive the vehicle and ultimately purchase it. The car itself is wonderful and I have no complaints. Our salesman, Wesam, was helpful and had good knowledge about the vehicle itself. Honestly, this is where the good ends. We had to deal with Caleb Z. in management for the trade-in and things just weren't clear. Then we dealt with Levi S. in financing and he is where we had major issues. I agreed to pay an additional amount down on top of the trade-in and this was never collected. Then it took them over 2 weeks to reach out. Should I have realized this yes, but once we left, it was completely off my mind. When they finally reached out they claimed to have made phone calls to my husband and myself, but we didn't have missed calls or voicemails. Everything was settled with this and I submitted my additional down payment. I purchased the vehicle on 9/10/22 and received a letter dated 11/2/22 from the Illinois Dept of Revenue that the taxes are my vehicles were paid 6 days late and now I owe a late fee. I will be paying this to avoid any action being taken against me, however, I fully expect the dealership to cover this. Shortly after receiving this letter, I also received a check from the dealership for $1,675 because they overcharged me on the taxes. The whole point here is that the finance guy, Levi, has no idea what he's doing and is causing me to waste my time and money to fix his issues. I fully expect a phone call from the dealership to rectify this. More
Bought a vehicle from KIA with an extended warranty. There’s a recall on engine! The dealership also left out details about the vehicle prior to the sale. The dealership has been awful to work with in There’s a recall on engine! The dealership also left out details about the vehicle prior to the sale. The dealership has been awful to work with in trying to get this resolved for the last ten months!!!!! More
I recently bought a 2022 Kia Soul from Kia of Columbia. The first phone call where I expressed interest in a Soul they had on the lot was good, but after that the pressure started. I felt pressured durin The first phone call where I expressed interest in a Soul they had on the lot was good, but after that the pressure started. I felt pressured during the whole sales process. The finance person was easy to work with, but was able to add THREE service contracts onto my sales contract without EVER saying the words "Service Contract" OR stating the prices!!! But sure enough I signed them. $6,646 later, I'm now working to cancel them, not an easy endeavor. It was largely my own fault for not questioning the numbers during the paperwork, but I think the dealership should be up-front about what they're selling you! I purchased another Soul just a year ago at another Kia dealership (that car was totalled by someone slamming into the back of me on Hwy. 70) and they did not do that to me. No high pressure and they ASKED me if I would be interested in an extended warranty or service contract and stated the price!! Beware of Service Contracts dealers ADD ON! I'm mad at myself for letting them do this to me, but more mad at them for not being up-front in their "selling" of these Service Contracts!! I can't be the only one. ? 4/29/2022 - I have been in contact with Kia of Columbia, and they are working to cancel my service contracts. Thank you Levi, Zac, and Bill L. I was very upset about the situation but I feel confident now that this will be resolved. More