Kia of Columbia

Update: The Sorento drives fine still today, no issues thus far. Coming up on its 89K of its life. Throughout the purchasing process, Novy made sure all questions were answered, he knew how nervous we wer thus far. Coming up on its 89K of its life. Throughout the purchasing process, Novy made sure all questions were answered, he knew how nervous we were and made us feel at ease by going over key facts and assurances. The finance office approach is different, they wanted to close and provided protections for the vehicle. One such purchase that I did not need, was the chrome wheel protection; be wary of addons at closing. Happy to say, the experience was very pleasant throughout with Novy and even drove over 200 miles again to purchase our daughter a car with him. The dealer and with Novy, is a sure sell. More

Novie is great. However, I feel they advertise discrepancies in what they actually offer you in terms of credit. The sales staff, except Novie, are emotional and som However, I feel they advertise discrepancies in what they actually offer you in terms of credit. The sales staff, except Novie, are emotional and somewhat rude, as many turn a blind eye to the rudeness, which is unacceptable, because is transforms the customer into a defensive mode in order to carry out the deal. More

Nice experience, they let us take our time and do two test drives over a few days, and I appreciated the physical brochure they gave us, we love our car! test drives over a few days, and I appreciated the physical brochure they gave us, we love our car! More

From my experiance this dealership has NOT held up to any of the special offers yet. Plan on spending atleast 5 hrs to get any financing done. Service department wants to push as many unnecessay items as pos of the special offers yet. Plan on spending atleast 5 hrs to get any financing done. Service department wants to push as many unnecessay items as possible. After the first time trying to use the warrenty on an item that broke (window motor) and was never responded back to, I do not even bother anymore. After the last time that I was there, when I am ready for another vehicle, I will go elsewhere. More

They were good when I purchased a car a few years ago. They weren’t very interested in helping me find a new car this year. After I purchased a car elsewhere, I was informed by my new lender that t They weren’t very interested in helping me find a new car this year. After I purchased a car elsewhere, I was informed by my new lender that they may owe me partial gap refund from the car O had purchased from them. I called them and have received no reply to date. More

This dealership was amazing and very customer focused. They focused on my needs and wants to get what suited me best. Novy was fantastic every set of the way! They focused on my needs and wants to get what suited me best. Novy was fantastic every set of the way! More

Novy is one of the hardest working, most honest men I know. He treated me like a king through the entire process. Very pleased with my purchase. know. He treated me like a king through the entire process. Very pleased with my purchase. More

Very friendly, good service, no pressure, very patient, easy to work with, answered all questions. easy to work with, answered all questions. More

Novy was great to work with during the sale and he even facilitated a quick repair after the sale when a minor issue came up. The service department worked us right in for the unscheduled repair which wa facilitated a quick repair after the sale when a minor issue came up. The service department worked us right in for the unscheduled repair which was greatly appreciated! More

This dealership was great, they provided super fast and friendly service, and had my best interest in mind through every step. Would recommend them to anyone wanting a new car. friendly service, and had my best interest in mind through every step. Would recommend them to anyone wanting a new car. More