Kia of Columbia

Lack of communication. Says about a car that he has to get rid of but never seen it. I’m giving this person a 1 star. I had my hopes up but saying giving me a car from a ex Says about a car that he has to get rid of but never seen it. I’m giving this person a 1 star. I had my hopes up but saying giving me a car from a ex wife. I’m very disappointed. I don’t know how can anyone say something and never seen the car in person. Your employee has some issues and needs to speak to customers properly and nicely. Then he might have good reviews More

They are not pushy. They are also easy to work with and take care of the customers. They are also easy to work with and take care of the customers. More

David and Novy helped us find an amazing car. They made the process easy. Highly recommend! They made the process easy. Highly recommend! More

Kia was great today! Novy and the sales manager were both no pressure, gave us all the time we needed and answered every question. I hadn’t planned to buy a car today, we Novy and the sales manager were both no pressure, gave us all the time we needed and answered every question. I hadn’t planned to buy a car today, we were just looking, but they were so great I really couldn’t resist. Cannot recommend Novy enough if you want a great car buying experience More

Update: The Sorento drives fine still today, no issues thus far. Coming up on its 89K of its life. Throughout the purchasing process, Novy made sure all questions were answered, he knew how nervous we wer thus far. Coming up on its 89K of its life. Throughout the purchasing process, Novy made sure all questions were answered, he knew how nervous we were and made us feel at ease by going over key facts and assurances. The finance office approach is different, they wanted to close and provided protections for the vehicle. One such purchase that I did not need, was the chrome wheel protection; be wary of addons at closing. Happy to say, the experience was very pleasant throughout with Novy and even drove over 200 miles again to purchase our daughter a car with him. The dealer and with Novy, is a sure sell. More

Novie is great. However, I feel they advertise discrepancies in what they actually offer you in terms of credit. The sales staff, except Novie, are emotional and som However, I feel they advertise discrepancies in what they actually offer you in terms of credit. The sales staff, except Novie, are emotional and somewhat rude, as many turn a blind eye to the rudeness, which is unacceptable, because is transforms the customer into a defensive mode in order to carry out the deal. More

Nice experience, they let us take our time and do two test drives over a few days, and I appreciated the physical brochure they gave us, we love our car! test drives over a few days, and I appreciated the physical brochure they gave us, we love our car! More

From my experiance this dealership has NOT held up to any of the special offers yet. Plan on spending atleast 5 hrs to get any financing done. Service department wants to push as many unnecessay items as pos of the special offers yet. Plan on spending atleast 5 hrs to get any financing done. Service department wants to push as many unnecessay items as possible. After the first time trying to use the warrenty on an item that broke (window motor) and was never responded back to, I do not even bother anymore. After the last time that I was there, when I am ready for another vehicle, I will go elsewhere. More

They were good when I purchased a car a few years ago. They weren’t very interested in helping me find a new car this year. After I purchased a car elsewhere, I was informed by my new lender that t They weren’t very interested in helping me find a new car this year. After I purchased a car elsewhere, I was informed by my new lender that they may owe me partial gap refund from the car O had purchased from them. I called them and have received no reply to date. More

This dealership was amazing and very customer focused. They focused on my needs and wants to get what suited me best. Novy was fantastic every set of the way! They focused on my needs and wants to get what suited me best. Novy was fantastic every set of the way! More