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Kia of Carson - Service Center

Carson, CA

4.8
497 Reviews

497 Reviews of Kia of Carson - Service Center

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August 31, 2023

Vanessa was very helpful when I brought my vehicle in to service! Will definitely be asking for her again More

by brianna.q23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
VANESSA ESPINOZA
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 31, 2023

Awesome experience working with Johnny here at Kia, will definitely be asking for him again. He explained everything in full detail and i got my car back super quick. More

by daniellafranco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JOHNNY JIMENEZ
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 30, 2023

Omg! ! he was very awesome and took his time. Just amazing overall. He saw me looking and said “would you like to take a drive”I was amazed on how fast thi More

by Mikaia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fredy, FREDY HERNANDEZ
August 29, 2023

Baylee has excellent customer service each time I have come in. She is efficient & professional with how she communicates. Very happy with the service! More

by Jordyn K.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Baylee Taulealea
August 26, 2023

Eddie was very friendly and answered all my questions, appreciate all your time. Thank you I will be back More

by Andynimri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
EDDIE CHIM, ANDREW WILCOX
August 25, 2023

i come here mostly because i love having my car serviced by the dealership. cerritos too far for me More

by Wallywall461
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
EDDIE LOPEZ
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 23, 2023

Yuri's customer service is excellent, she goes above and beyond. She always keeps me informed of my vehicle's needs during my service visits and updates me of any changes. Yuri has been my go to rep for ov More

by gilma58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
YURI SANCHEZ
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 22, 2023

I’ve had to drop off my car several times this year - there is never a car/loaner/rental available. I have been a KIA customer since 2013… and there has been only one time that a rental was available and More

by cw.catalystpt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ANDREW WILCOX, JOSEPH HERNANDEZ
August 22, 2023

Cristina has always had great customer service. This part of the survey should be taken out. More

by Tony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hart Sussman
5.0
This rating includes all reviews, with more weight given to recent reviews.
TONY KIM
5.0
This rating includes all reviews, with more weight given to recent reviews.
CRISTINA BENITEZ
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 21, 2023

Service area has poor customer service not friendly at all the workers just was not helpful everyone seemed to be on their cellphone More

by No name
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Luis Villa
1.0
This rating includes all reviews, with more weight given to recent reviews.
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