Kia of Carson - Service Center

I took my 2023 Kia k5 to Kia Carson. Luis helped me, was very professional and got me in and out. Luis helped me, was very professional and got me in and out. More

If I could give this dealership negative stars I absolutely would. Do not buy a car here, and absolutely do not take your car here for service. They will do whatever they can to avoid replacing part absolutely would. Do not buy a car here, and absolutely do not take your car here for service. They will do whatever they can to avoid replacing parts that are still under warranty. I will personally never buy a Kia again but if you are set on buying one, please do yourself a favor and go to Kia of Cerritos. More

I went to Kia dealership on Monday and I did not have an appointment but I was service right away by Andrew Wilcox. I needed maintenance on my tire rotation and pressure. He offered more routine service tha appointment but I was service right away by Andrew Wilcox. I needed maintenance on my tire rotation and pressure. He offered more routine service that I need soon. I was finished in less than 2 hrs and everything look great. Andrew Wilcox was courteous and very helpful. More

i always hesitate bringing my car to dealerships for service because of the pressure to buy services car doesn't need. but the staff at Carson didn't seem to pressure upsells. just what is listed as bas service because of the pressure to buy services car doesn't need. but the staff at Carson didn't seem to pressure upsells. just what is listed as basic maint. More

Their service department is probably the worst service department I have ever had to deal with. Non attentive reps and their bottom line is $$! department I have ever had to deal with. Non attentive reps and their bottom line is $$! More

Alexis, My maintenance reminder was not reset after my service visit. Saturday was really busy, so I followed up Monday. Alexis called me back & helped walk me through how to re set it. She was patient & service visit. Saturday was really busy, so I followed up Monday. Alexis called me back & helped walk me through how to re set it. She was patient & knowledgeable. It’s really simple to re set, but annoying when it comes on. I thank you for taking the time! More

I have brought my car in several times for maintenance and service. Christina has always provided me with great customer service! and service. Christina has always provided me with great customer service! More

I took my 2022 Kia Forte in for service and was very happy with my service advisor Billy Rubio. He Service my vehicle while I waited at the dealer. I will be coming back for all my service needs. Thank happy with my service advisor Billy Rubio. He Service my vehicle while I waited at the dealer. I will be coming back for all my service needs. Thank you Kia of Carson. More

Thank you Alexis for your kindness & consistency. My vehicle was stolen, I was sooo stressed & upset. You helped get my vehicle ready within 2 weeks while I was told by other dealerships that my car My vehicle was stolen, I was sooo stressed & upset. You helped get my vehicle ready within 2 weeks while I was told by other dealerships that my car would not be looked at until 2 weeks from the date towd in. Crazy stuff! Thanks again, Alexis. More

My service representative provided great customer service, took the shuttle to the mall, and my car was ready faster than expected. Always a great experience at Kia of Carson. Thank you service, took the shuttle to the mall, and my car was ready faster than expected. Always a great experience at Kia of Carson. Thank you More