Kia Autosport of Pensacola

My experience I had in buying a used vehicle with Kia Pensacola started over the internet; so well-described at Kia Pensacola as "a powerful tool." Unfortunately, I did not have a means of transportation Pensacola started over the internet; so well-described at Kia Pensacola as "a powerful tool." Unfortunately, I did not have a means of transportation at this time. However, out of all the Kia locations that were close to my zipcode, Kia Pensacola was the first to respond and follow through until an impossible situation such as mine became possible. Abby Barrett was the sales person who helped me, along with the expertise of a team who all work together. They were able to work out a plan for affordable payments with a bank who was willing to trust me, in spite of, my not-so-good credit; especially after so many other banks had turned me down. I had watched so many TV commercials thinking that that they would be telling the truth about getting me into a car. Needless to say, the only commercial that was truthful in everything that was being said, was Kia Pensacola. Abby Barrett delivered my used vehicle to me on the very next day, after she and everyone else had stayed passed 8pm (closing time) to see me in a car. There were no lies or unpleasant suprises, just the assurance of telling me what was so good to hear, "you are approved." This is why my experience at Kia Pensacola will always be a moment to remember and I will always be appreciative. Thank you Kia for the peace of mind; for my certified used car, it is just right for me; I love it, and I am so grateful to all of you who made this possible! More

Everybody was very friendly and to my surprise they did not pressure you at anytime. They took there time with you and ensured you were in the loop at every step of the process. Great experience and will not pressure you at anytime. They took there time with you and ensured you were in the loop at every step of the process. Great experience and will continue to give them our business in the furture. More

This was the first place we visited and we decided we didnt want to go anywhere else. Everyone was super nice to us . They worked with us until they got our payment where we needed it to be. I will be b didnt want to go anywhere else. Everyone was super nice to us . They worked with us until they got our payment where we needed it to be. I will be back when we are ready to trade this Kia in for another one. We love our new Kia !! More

Of the dealerships we visited, they were the only ones that really seemed to want our business. I did not intend to buy a car that day, but they made me an offer that i could except. Very satisfied. that really seemed to want our business. I did not intend to buy a car that day, but they made me an offer that i could except. Very satisfied. More

Over all buying experience was low pressure, they were willing to listen to my requests and did their best to try to accommodate, even staying late after the dealership was closed and I did not feel rushe willing to listen to my requests and did their best to try to accommodate, even staying late after the dealership was closed and I did not feel rushed out at all. After the sale has been positive as well. I have called in several times with questions and they have been promptly answered by a live person, not a recording. More

Even without a sock monkey the experience was fabulous. They listened to every request and let me know if they could or could not meet the request. Not your typical dealership. They understand need satis They listened to every request and let me know if they could or could not meet the request. Not your typical dealership. They understand need satisfaction sales and how to find a way to make you happy. Thank you. More

I talked with David about a couple of cars and he was extremely helpful and knowledgeable. He is polite and does whatever he can to answer questions. extremely helpful and knowledgeable. He is polite and does whatever he can to answer questions. More

I have owned 3 Hyundai's but this time I went to Kia first and drove the Optima EX. Fell in love with the car! Kenny Roberts was a wonderful salesman. He was very knowledgeable about the vehicle and first and drove the Optima EX. Fell in love with the car! Kenny Roberts was a wonderful salesman. He was very knowledgeable about the vehicle and all the bells and whistles. He showed compassion for what he does, cared about my needs and pulled out all the stops to make it happen for me. When I came back to finalize the paperwork and for them to detail my new car, the detail department was very busy so Kenny detailed it himself! Kenny went above and beyond his job description and that means a job well done! thank you!!!!! Fawn Spears More

I bought my new Kia Forte a year ago and was amazed at the guest service and attention I received. They did everything they could to make sure I left not only happy but in the new car I wanted most. LB Y the guest service and attention I received. They did everything they could to make sure I left not only happy but in the new car I wanted most. LB Young was my salesman and he was very knowledgeable and was fun to talk with. I recently went to Kia of Dothan while I was travelling because my low air pressure light came on and went I went to their service department they were less than pleased to take care of this issue for me. After waiting 30 mins I decided to leave and that I would take it to Pensacola Kia on my way home where they were more than delighted to assist me. I love the service team at Pensacola Kia, especially how they go out of their way to ensure your vehicle is maintained and how friendly they are. Thanks so much to everyone at Pensacola Kia Auto sport for making and keeping each experience above all the rest! More

I did an online search for a new Kia Rio 5 and a few friends of mine had used these guys. I received an email from Dave very quickly after my search and then talked with him on the phone. I got my USAA friends of mine had used these guys. I received an email from Dave very quickly after my search and then talked with him on the phone. I got my USAA price match and my 500 military discount but they didn't have the car I wanted on the lot. They looked around and I looked as well but the 2013 models had just been released. I had originally been looking for the 2012 SX version but there were none to be had so I opted for the 2013 EX version with the Eco and convenience package. I was a little disappointed at the time it took to locate the car but my salesman was out for vacation for a week, when he returned, I got a call from him wondering what had happened. He placed me with another sales rep and got the inventory manager to get a car I had located at their Tallahasee store. I came in, finished the paperwork and the car arrived the very next day. Very happy customer. More