Kia Autosport of Pensacola

Wonderful! Arrived in Pensacola on Friday (9/12) for a friend's wedding on Saturday. Friday evening we enjoyed an early dinner at TGI FRIDAYS and then went to KI Arrived in Pensacola on Friday (9/12) for a friend's wedding on Saturday. Friday evening we enjoyed an early dinner at TGI FRIDAYS and then went to KIA.....just to look at vehicles:) At 8 pm on Friday evening we had purchased a KIA! Neil, Chris and the gentleman behind the desk with the bell...the money man....are all the epitome of customer service! Thanks to all of these gentlemen for their professionalism, kindness, expertise, and above all their customer service.....awesome experience. I am trying to figure out a way that I can get my vehicle serviced at this dealership even though I live in Illinois. When I decide to trade this vehicle I will drive it to Florida to trade at KIA. The awesome experience we had is unforgettable! ! Thank you, Neil, Chris and "Money Man"!?????? More

We came in for a routine oil change on a Kia Rio . . . We came in for a scheduled oil change and we ended up leasing a new car. We were assisted by Neil Patel and Daniel Junneau. There was no pressure fr We came in for a scheduled oil change and we ended up leasing a new car. We were assisted by Neil Patel and Daniel Junneau. There was no pressure from them in all the time we were in the dealership. Neil was very helpful throughout the entire deal process. Even after the sale, he went out of his way to make sure that we are happy and comfortable with the deal. I will gladly recommend him and the dealership to friends and family members. More

Above and Beyond My husband and I arrived at the dealership expecting to "just look" but Donald Watts and all of the staff went above and beyond to make the perfect de My husband and I arrived at the dealership expecting to "just look" but Donald Watts and all of the staff went above and beyond to make the perfect deal for us. The warranty, including the extended warranty package and the free tires for life blew us away! We love our new Kia! More

Bold Face Liars! I went to this dealership with my family. We were already pre-approved through our own bank at a certain amount that was within our own personal budge I went to this dealership with my family. We were already pre-approved through our own bank at a certain amount that was within our own personal budget. We asked the salesman (who was really a nice guy, and had no part in the horrible experience we encountered). We told him how much money we were going to spend and no more. He went to someone and let them know if they had any used cars for that price. They told him to bring out a 2010 kia soul. We checked it out and agreed that it was a good deal lets go forward. Meanwhile the finance guys come out and say can we run you credit we can get you a better interest rate than your bank, so we said sure but told them make sure its only within our budget. We sat there and asked 6 times how much the car was and the finance team would not give us an answer. We sat their for 2 and 1/2 hours for them to bring us an offer of 4000 dollars over the amount we wanted to spend. The car wasn't even kbb valued that much. So they ran our credit with hard inquiries effecting that, bold face lied about the price of the vehicle, when we said that is not what we specified in the beginning the finance guy looked at us and said he was doing us a favor! HELLO WE ALREADY HAD FINANCING THRU OUR OWN BANK!!! Not to mention my poor baby and toddler had to sit around for hours waiting. This CAR lot SUCKS!!! I will never in my life ever trust, own, or go near any KIA dealer for the rest of my life. That poor salesman looked upset to that they did that to us. More

Buying a new KIA I arrived at Kia Autosport of Pensacola expecting to go through a lengthy process of buying a new car. I was pleasantly surprised, there was no high I arrived at Kia Autosport of Pensacola expecting to go through a lengthy process of buying a new car. I was pleasantly surprised, there was no high pressure, they were quick and I had completed my purchase in less than 2 hrs. Drake was very helpful expedited the process by getting who ever was needed to speed up the sale. I have not used the service dept yet but I plan to bring my Kia back for all the service. I am sure the service dept is as well managed as the sales dept. More

Outstanding Experience! Everyone at KIA was AMAZING! Kenny Roberts was very helpful and very friendly! We will definitely be back! Thanks to everyone that made it happen!! Everyone at KIA was AMAZING! Kenny Roberts was very helpful and very friendly! We will definitely be back! Thanks to everyone that made it happen!! More

GOOD EXPERIENCE DRAKE WAS VERY HELP FULL AND PATIENT AS WAS CHRIS. THIS IS THE SECOND KIA WE HAVE BOUGHT AT KIA AUTOSPORT OF PENSACOLA. WE HAVE ALWAYS HAD GOOD SERVIC DRAKE WAS VERY HELP FULL AND PATIENT AS WAS CHRIS. THIS IS THE SECOND KIA WE HAVE BOUGHT AT KIA AUTOSPORT OF PENSACOLA. WE HAVE ALWAYS HAD GOOD SERVICE FROM SERVICE DEPT. More

Great Service - As Always I am always amazed at the courtesy of the personnel, the excellent condition of the waiting area and property in general, and the prompt and excellent I am always amazed at the courtesy of the personnel, the excellent condition of the waiting area and property in general, and the prompt and excellent service I receive. I think almost everyone knows me by name or it appears that way. My salesperson David Clarida (over two years ago) saw me come in, immediately came to me, called me by name, and said how pleased he was to see me again. I am convinced he did not know I was coming but he knew me by name anyway. I had to look up his last name just now - but I am a lot older than he! I told my wife when I got home that I had never known a car dealership to be so well managed and well run. Thank you Kia! And special thanks KIA Autosport in Pensacola. They are the greatest! Let me also add that I bought the car after getting quotes for the exact same car from two other Kia dealers (in Alabama) and I saved over $ 3,000 in Pensacola! David was my salesperson. Quick, hones, straight to the bottom line. You can't do any better than this! John Strange More

Excellent Service I have not seen a cars saleman as good as Tom Caplinger ever! He went over every detail of the car to the extreme!! He not only went over it with me I have not seen a cars saleman as good as Tom Caplinger ever! He went over every detail of the car to the extreme!! He not only went over it with me but he showed it to my father and grandfather that was there with me. If everyone of your salesman is as good as he is, then i think you guys will have a hard time not selling cars!!!! The friendliness of your staff was amazing, after i rang the bell everyone was congratulating me on my new vechile.. I must say you have a very good crew of people at the dealership!!! More

great experience Kenny was AWESOME! Great experience. He made sure I got the car I wanted. When I got to the lot I specifically asked for Kenny because he sold my d Kenny was AWESOME! Great experience. He made sure I got the car I wanted. When I got to the lot I specifically asked for Kenny because he sold my daughter a kia back in February and we had a great experience then to. Thank you again Kenny I love my Kia Soul and will definitely come back again More