Kia Autosport of Pensacola

Excellent service DeMarcus was great to work with. He really knows his stuff. We felt very comfortable in the show room. Ringing the bell was a cute touch. DeMarcus was great to work with. He really knows his stuff. We felt very comfortable in the show room. Ringing the bell was a cute touch. More

First time car buyer For a new employee John Shearon was very helpful, informative and friendly. I was very satisfied with his customer service skills. Terris Rease worke For a new employee John Shearon was very helpful, informative and friendly. I was very satisfied with his customer service skills. Terris Rease worked very hard to find the right bank for me and was able to get me a great price on a brand new car. This was my very first car purchase and I was very pleased with the customer service that I recieved from these two as well as from Marcus Multrie when it came to signing all of the paper work. All of my questions as well as the questions of others that were with me. Were answered in a very friendly and professional way. More

Pleasant experience Eric Novak was super helpful. He was conscientious and attentive to our extraordinary needs for a vehicle. I would be happy to deal with him again i Eric Novak was super helpful. He was conscientious and attentive to our extraordinary needs for a vehicle. I would be happy to deal with him again in the future. More

Outstanding I have had the pleasure of dealing with the great people at the Pensacola KIA through two transactions and their service department. I first leased a I have had the pleasure of dealing with the great people at the Pensacola KIA through two transactions and their service department. I first leased a Sportage and Marcus was my sales associate. He was extremely helpful and guided me through the process. Throughout the lease I used the service department for all of the routine maintenance and they were very helpful and wonderfully kind in taking care of any issues I had. Then after leasing for almost 2 years i decided to turn it over to an own. Luis was a new salesman but very personable and was quick to get answers to any question he did not know. Chris Jenkins was the person that did all the paperwork for both the lease and the buy. Chris was fantastic and made sure to tailor the package to include exactly what I wanted. Included in that package was an auto armor protection coating that i believe should be offered all over the country. I want to thank KIA of Pensacola for taking such good care of me and my vehicle. I have never had a bad interaction with any of the staff and would highly recommend this dealership for anyone searching for a place with personable, honest people that are really looking out for their customers. More

Attentive and Observable. LB Young immediately noticed how neat my used car was and guided us to a car that fit our personality and style. He was very knowledgeable and answere LB Young immediately noticed how neat my used car was and guided us to a car that fit our personality and style. He was very knowledgeable and answered all my questions professionally even the ones I had in mind but didn't get the opportunity to say because he was so thorough. A fine salesman indeed More

Great, friendly and personable service. Neil Patel was a gem to deal with. Got me exactly what I wanted and even was willing to go the extra mile to find the car in a blue that I wanted! Neil Patel was a gem to deal with. Got me exactly what I wanted and even was willing to go the extra mile to find the car in a blue that I wanted! More

Service Great customer service. Attended to all my needs and listened to me. Neil Patel was great. Bob was very helpful in explaining the contract. Thanks Great customer service. Attended to all my needs and listened to me. Neil Patel was great. Bob was very helpful in explaining the contract. Thanks More

Baby Boomers Buying Minivan Minivans are not just for kids anymore. We are 70 years old and wanted a road machine for traveling. After comparing the top 5 minivans, the Sedona Minivans are not just for kids anymore. We are 70 years old and wanted a road machine for traveling. After comparing the top 5 minivans, the Sedona crushed the competition in every category. Our salesman was new to Kia and being a former Marine, Justin was just the person I wanted to deal with since I am a former Marine myself. He knew everything about the Sedona, all the buttons, features, etc. Explained everything. Highly recommend the car and Kia Autosport. More

Low-pressure, friendly, knowledgeable staff Having worked in sales myself, I appreciate a salesperson like Colleen Harp -- one who is knowledgeable about what she's selling, and actually listens Having worked in sales myself, I appreciate a salesperson like Colleen Harp -- one who is knowledgeable about what she's selling, and actually listens to what you're saying so that you'll end up with the car that's right for you. I'd like to use this space to elaborate a bit more on the multiple choice and yes/no questions below. At this point it's hard for me to rate Kia Autosport's quality of work (as requested below), as I've only had my Kia ten days. Customer service is very good, but again, a long-term evaluation would be more meaningful, I think. The only problem I've encountered is an apparent unwillingness to communicate by email; but I've found this same problem at every auto dealer, so I don't particularly fault Kia for it. Email communication is a real timesaver, so I wish all auto dealers would adopt a policy of using it more. The price on my Kia Soul was fair, and I like it that way; I'm not one to spend hours, days, weeks pounding the pavement to find the absolute cheapest of whatever I'm looking for. Most deals that seem too good to be true, actually ARE too good to be true. As far as the relative value of positive/negative reviews, I find them equally valuable. It's usually pretty easy to separate out the malcontents from people with legitimate complaints. More

Greatest experience! I love the service I received from the employees. Everyone was great! I'm so excited that I was able to get my first vehicle from Pensacola Kia AutoSp I love the service I received from the employees. Everyone was great! I'm so excited that I was able to get my first vehicle from Pensacola Kia AutoSport! More