Kia Autosport of Pensacola

Railroaded and forced to purchase Test drove a Kia Forte. Sitting back in the sales room I told the salesman I was going to look around a little more, He jumped up, said he would be Test drove a Kia Forte. Sitting back in the sales room I told the salesman I was going to look around a little more, He jumped up, said he would be back in a minute and went into the finance mgrs. office. they both came out and said I bought the car, it was now mine. Finance guy said he transferred the registration from my car to the Forte., so I now owned it. No price was negotiated. I did not agree to buy the car. I am 87 years old. I did not know what to do, I was pressured and intimidated, so I caved. The sales man was obstructive rather than helpful, i.e. when I asked for a second key, he said only one was turned in, I could buy one, when asked for the remote he said there wasn't one, I could order one from parts who said $250. He did not go over how to use the car's features, Gave me the Carfax as I was leaving. He and the finance guy did their job, They railroaded and forced me into buying the car. Paid twice the Kelly Blue Book price. In addition , several days later received notices from 3 lending institutions that my request for car loans were turned down, Turns out the finance manager applied for loans, in my name. . He did this after I made it clear that I would secure my own financing. He got very angry. when I told him. On a scale of 1-5 I would rate my experience at zero. More

Stay Away! Beware! the salesman and financial office focuses on the monthly payments but not on the actual price of the car. They will scam you into way over pay Beware! the salesman and financial office focuses on the monthly payments but not on the actual price of the car. They will scam you into way over paying for the car. When I asked the financial guy is there any additional cost for the service plans he told me no. but there is a total of over 3,000$ in additional costs. The salesman are very pushy and continuously ask you to buy the car right now. I asked for numbers on the price of the car car and so I could think about the numbers and come back the next day they told me no I cant do that! Not customer friendly! if you already bought a car I recommend looking at the numbers again and comparing to the MSRP. Not to mention the New car I bought also had a broken window washer motor that need to be replaced right after I bought the car. More

Great service since 2006 I bought my first Optima from Kia Autosport of Pensacola in 2006, and have bought 4 more Kias for either myself or family members since then. My most I bought my first Optima from Kia Autosport of Pensacola in 2006, and have bought 4 more Kias for either myself or family members since then. My most recent purchase was a new Sedona this month. I could not ask more from a dealership. Service and quality has been excellent over the years. More

Amazing I walked in, told the salesman what I was looking for & the kind of deal I wanted. He let us see everything they had, then let me test drive what I I walked in, told the salesman what I was looking for & the kind of deal I wanted. He let us see everything they had, then let me test drive what I was interested in. Then we went in & completed the paperwork. They even drove the new vehicle to my house & then drove the trade in back to Kia, to save us any inconvenience. Kia Auto Sport is the best! Larry More

Outstanding Employees purchased a used car, customer service was outstanding, so far have enjoyed my "new" car. Really enjoying some of the new features Phillip and purchased a used car, customer service was outstanding, so far have enjoyed my "new" car. Really enjoying some of the new features Phillip and Neil More

Outstanding salespersons-very awesome and cring I bought a KIA Soul 2014 and loved it but wanted a bigger care with more room. Went to the dealership on Sept 8, 2015 as I had received a letter from I bought a KIA Soul 2014 and loved it but wanted a bigger care with more room. Went to the dealership on Sept 8, 2015 as I had received a letter from the dealership to see if I wanted to upgrade.so I had my eyes on a Sorento SUV. My salesperson was Teris Rease/Jason Branum who worked very hard with me to purchase this vehicle. I have nothing but praise for these people, they were so knowledgeable, caring and informative. also Mike Zimmerman the financial person I signed papers with who explained everything to me. I hated to trade in my KIA SOUL as I just loved it , I purchased the Sorento and I like it lot. Your dealership is so great as I have been there for service with the SOUL and the service department is "outstanding" I would definitely send people to your dealership to buy a vehicle> I'm very satisfied with all aspects of your dealership especially all the employees are so courteous and make you feel welcome. More

Absolutely awesome & amazing !!! We traded our Kia Soul for the Kia Optima to get a little more room, and we are absolutely amazed at all the features this car has!!! Everything we w We traded our Kia Soul for the Kia Optima to get a little more room, and we are absolutely amazed at all the features this car has!!! Everything we wanted & needed, and the color too !! Terris Rease was our sales pro & he took very good care of us again! We are extremely happy with our new car & feel very blessed to be so well respected & so well taken care of in every area !!! Thanks again Kia Autosport of Pensacola, you've done it again!!! If we ever have the opportunity to refer someone that is interested in a new car, we would not hesitate to refer them all to Kia Autosport of Pensacola. Thank you & Best Regards, Jeff & Karen Weaver More

2015 KIA Soul Very pleasant car buying experience. Very fair value for my trade-in. Neil Patel was cordial and friendly throughout the whole process. Everyone a Very pleasant car buying experience. Very fair value for my trade-in. Neil Patel was cordial and friendly throughout the whole process. Everyone at the dealership was working together to make my purchase as pleasant as possible. Sunday hours to boot! I recommend this dealership. More

love my new kia it's very local very economical I love the fact said the salesman will work with you on your budget in the best way possible you tell them what you need tell them how much money you I love the fact said the salesman will work with you on your budget in the best way possible you tell them what you need tell them how much money you got to spend and they will set you up in a vehicle and a very economical vehicle I love my Kia Soul it is the best economical car or vehicle that I have ever owned and would recommend anyone helps to visit there to own a Kia I have show mine off since the day I bought it for anyone that wants a vehicle for your money they all the best bUy The miles per gallon that you get saves a lot in the long run More

Happy Customer I just bought a car at the KIA dealership in Pensacola. I can't say enough nice about DeMarcus Horne. He treated me with respect, knew every detail ab I just bought a car at the KIA dealership in Pensacola. I can't say enough nice about DeMarcus Horne. He treated me with respect, knew every detail about the cars he showed me, and was very easy to work with. Thank you DeMarcus for a great experience! More