Kia Autosport of Pensacola

Absolutely perfect! From the time I drove onto the property of Kia in Pensacola Donald was there ready to pay attention to every detail we mentioned. He has a top notch p From the time I drove onto the property of Kia in Pensacola Donald was there ready to pay attention to every detail we mentioned. He has a top notch personality and great customer service skills. He was determined to meet our every expectation and he certainly did! My friends have come and bought from him and when I'm ready for another vehicle I'm definitely coming back to see him! Thank you so much Donald, you're the best! More

professionalism Victoria was a pleasure to work with yesterday what a great fast experience could not be more pleased. See you next time I need any kind of work done. Victoria was a pleasure to work with yesterday what a great fast experience could not be more pleased. See you next time I need any kind of work done. More

Definition of Customer Service Neil Patel really takes care of his customers. If he cant do it, it cant be done. If you want honesty and a commitment to you as a customer that exte Neil Patel really takes care of his customers. If he cant do it, it cant be done. If you want honesty and a commitment to you as a customer that extends beyond the showroom after you purchase your car. Go see Neil!!!!! More

Superior customer service Now help me get the right car at the right price. When I need a oil change all I do is talk to Neil and he sets me up. Excellent customer service from Now help me get the right car at the right price. When I need a oil change all I do is talk to Neil and he sets me up. Excellent customer service from the beginning. More

6th Car !!! My husband and I have purchased multiple cars from this dealership in the last 6 years for 3 of the drivers in our family. We have also referred my b My husband and I have purchased multiple cars from this dealership in the last 6 years for 3 of the drivers in our family. We have also referred my brother to them for a recent purchase. We have always received fantastic service but Neil Patel has to be the best sales person I have run across. He takes going above and beyond to a new level! I would highly recommend this dealership and Neil to anyone looking for an honest deal and a great car. We would not purchase a vehicle anywhere else. More

None Stressful I felt comfortable explaining what I was looking for and in the price range I wanted to stay away from. I had come in to purchase a used car however I felt comfortable explaining what I was looking for and in the price range I wanted to stay away from. I had come in to purchase a used car however I leased a 2017 Sorrento. Every employee I meant or saw there was super friendly and helpful. More

Great Salesperson Neil Patel Neil is extremely knowledgeable and if he doesn't know the answer (which he usually does) he is honest and finds out the answer quickly. Neil takes th Neil is extremely knowledgeable and if he doesn't know the answer (which he usually does) he is honest and finds out the answer quickly. Neil takes the time to answer all your questions and is there for you before, during, & after the sale. More

Amazing! I honestly never though that I would drive a Kia, but I was out looking for my very own vehicle when I saw a Kia that I really liked so I decided to p I honestly never though that I would drive a Kia, but I was out looking for my very own vehicle when I saw a Kia that I really liked so I decided to put in an application on the Kia Website. Within minutes I received a call and from then on I was in wonderful hands. I'm only 19 so I was very scared going into this whole process, but it was way better than I ever expected it to be. The first person who we talked to was Michelle. She was so wonderful and nice on the phone. As soon as we arrived at the dealership, we were greeted by Neil. He was very nice and wonderful as well. I've gotten so many compliments on my car already and I'm so glad that I decided to go with the Kia Forte. Thank you guys so much!!! More

Great Service the service is great never have a long wait on oil changes. always had good friendly service. Joseph Tyree was great to work with.t the service is great never have a long wait on oil changes. always had good friendly service. Joseph Tyree was great to work with.t More

Horrible service I came in today to get my tire changed. After an hr went by I was informed that my rim was slightly dented and that's what caused the pimple in my tir I came in today to get my tire changed. After an hr went by I was informed that my rim was slightly dented and that's what caused the pimple in my tire so I'd need a new rim too. I told the service lady I was not able to replace the rim today ( for $233) and I would get it from my father for cheaper another day & to go ahead and put the new tire on. An hr later she says I'm ready to go & they put the car in my truck. I waited 2 hrs for them to put a tire in my truck. When I spoke to a manager about this he seemed unbothered by it, all he could offer me was an I'm sorry. This is not the first problem I've had with this dealership, but it will be the last. Neil the only employee worth dealing with here, he works in sales and genuinely cares for his customers & helping them. I wish Neil worked in service too cause they need his approach to things. More