Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Kia Autosport of Pensacola
Pensacola, FL
742 Reviews
Kia AutoSport of Pensacola is Northwest Florida's premier Kia dealership. We specialize in getting the deal done right the first time! We believe in high customer service and a process that is focused on you our customer! We need you more than you need us. Stop by our website today and see how we can help you.
We have new Kia's, pre-owned vehicles and special financing to help all those in need of a new or pre-owned vehicle. Ask for the internet department and they will get you a special internet customer discount! Also, our internet department is equipped to handle the deal from start to finish over the phone, or through email communication.
We are excited and ready to help you today! We wanna see ya in a KIA!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 742 reviews
January 24, 2023
Excellent customer relations and support! !! Kerri was attentive to our needs and very professional in her manner. She quickly attended to the recall issue we had and scheduled the vehicle i !! Kerri was attentive to our needs and very professional in her manner. She quickly attended to the recall issue we had and scheduled the vehicle immediately for service. Kerrie promptly called us when the work was complete and said we could pick up our KIA. WOW, she called us within about three hours. Not only was the work done, and done correctly, our KIA was washed and cleaned to a showroom shine! Our thanks to Kerrie and a great service department. More
by rh9569
Employees Worked With
Kerrie was great in the Service Dept., Bob Humphries
January 13, 2023
Was from out of town and had to take my car in due to a serious engine issue. The Team was very nice and accommodating. Car was diagnosed and engine replaced in 2 weeks. They even held the car for me unti serious engine issue. The Team was very nice and accommodating. Car was diagnosed and engine replaced in 2 weeks. They even held the car for me until I could make arrangements to get back down and pick it up. Tessa was very helpful. More
by Bryan
Employees Worked With
Tessa
December 28, 2022
The techs are pretty good. i will never buy another kia..bad motor on recall but want honor it till the motor locks up..burns oil like water falls.. i will never buy another kia..bad motor on recall but want honor it till the motor locks up..burns oil like water falls.. More
by Donna
Employees Worked With
Bob Humphries
December 18, 2022
Neil Patel was superb in every respect. Guided me in my decision and stayed with me thru the ordering process, to delivery and follow-up. Great introduction to the vehicle features as wel Guided me in my decision and stayed with me thru the ordering process, to delivery and follow-up. Great introduction to the vehicle features as well. He is one in million. More
by Spider Nyland
Employees Worked With
The young man who did all the final paperwork (he lives in Rock Creek/Foley AL0 was outstanding. Great explanation and completion of myriad forms., Neil Patel
November 15, 2022
I am. sitting in the service center furious at how I was treated today. When I bought my bread new Kia Niro, I was told rhat if I had all my oil changes an sitting in the service center furious at how I was treated today. When I bought my bread new Kia Niro, I was told rhat if I had all my oil changes and tire rotations at Kia I would get new tires when these wore out. I did this religiously every 5K miles. Now that they need replacing I am being told rhat I had to do aligents and a lot of other things that they never told me about nor mentioned every time I came in to have service done. Do not trust or believe anything this dealer says. I had a gut feeling gnthat they wouldn't hold their end of the deal, and I was right. More
by DJ Tomchay
Employees Worked With
Bob Humphries
November 04, 2022
Desmond was wonderful and worked with me on getting my Kia! I really appreciate all his hard work!! As soon as I arrived at Kia, my vehicle was there and ready to go. It did not take long at all to comple Kia! I really appreciate all his hard work!! As soon as I arrived at Kia, my vehicle was there and ready to go. It did not take long at all to complete the paperwork and get on the road. Thanks again Desmond!! Highly recommend using this dealer and dealership! More
by kathy.tolin
Employees Worked With
November 03, 2022
Poor communication and customer service. Wasted my time , only to find out they were going to charge me for what was said to be a “free” service. Very poor service advisors . I hope I don’t Wasted my time , only to find out they were going to charge me for what was said to be a “free” service. Very poor service advisors . I hope I don’t have to go back there again. More
by james7272002
Employees Worked With
Bob Humphries, Roxann Gilmore
