Keystone Volvo of Berwyn

I would describe our experience with Keystone Motors Berwyn as nothing short of fantastic! David is a knowledgeable and courteous salesman, totally focused on the customer; he listened to what we wante Berwyn as nothing short of fantastic! David is a knowledgeable and courteous salesman, totally focused on the customer; he listened to what we wanted and needed and didn't try to sell us anything other than that. When I wanted a color Volvo US does not stock in the C70, he enthusiastically recommended the international purchase program which we ended up doing and thoroughly enjoyed our trip to Sweden to pick up our car and tour the factory. After the sale, Dave has continued to be available and helpful to us; it is clear he wants a relationship and not just a transaction to meet his sales goals. More

Recently, I had the most amazing customer service experience with Keystone Volvo Berwyn! While waiting for my new C70 to arrive from Sweden, my prior car, a 2010 Toyota Avalon's engine failed. Alth experience with Keystone Volvo Berwyn! While waiting for my new C70 to arrive from Sweden, my prior car, a 2010 Toyota Avalon's engine failed. Although the Avalon had 167,000 miles on it, we had been planning to use it as a third car to ease car sharing in our family. I knew it would be two to four weeks before my Volvo arrived so I called my salesman at Keystone, David Jurgensen, to see if he could assist. Dave wasn't too hopeful due to the length of time involved but asked for me to give him some time to talk to his manager, Benjamin Stein, to see what they could do. Dave called back shortly to tell me that he and Benjamin wanted to make me happy and offered the loan of a used Volvo V70 until my car arrived. When I arrived at the dealership, Benjamin couldn't have made it easier for me to pick up the loaner. The paperwork was ready and handled efficiently, and I was provided with a sparkling clean Volvo to drive until my new car arrived two days before Christmas. I was so pleased that Benjamin and David would provide such outstanding customer service to me when our relationship has just begun, but they have earned my loyalty and accolades! I cannot say enough positive things about this dealership. More