
Keystone Volvo of Berwyn
Berwyn, PA
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Easiest car buying experience ever! Keystone priced the car very fairly right out of the gate. I never expected to be so happy with the price that there was no need to negotiate. Younes was extremely fr car very fairly right out of the gate. I never expected to be so happy with the price that there was no need to negotiate. Younes was extremely friendly and worked quickly and efficiently to get the deal done. Keystone stood by their motto of "No pressure-No hype". More
We recently purchased a Volvo S60 T5 from Keystone Motors and took delivery through Volvo's Overseas Delivery program. I can't say enough about how enjoyable the experience has been. David literally spent and took delivery through Volvo's Overseas Delivery program. I can't say enough about how enjoyable the experience has been. David literally spent the entire day with us answering all of our questions and demonstrating the car. I was blown away by his knowledge of the vehicle. He thoroughly answered all of my questions right down to the nuances of the stereo. At the end of the day, we felt zero pressure and got no hype. All I got was the feeling that David was genuinely interested in making sure that we understood the car, the unique features, and that we had a great experience with Volvo. We bought the car that day and David stayed late to process the paperwork and make sure that we could get the car in the timeframe we requested. He walked us through the overseas delivery process and made some great recommendations for hotels and restaurants in Sweden. Even months after the sale, David will stop everything to answer my questions whenever I call, making sure that any issue is fully addressed. I am thrilled with the car, the service, and a very memorable vacation to top it all off. What an experience! More
I brought my 2009 Volvo S60 in for regular scheduled service. The staff listened carefully to my concerns and had the car ready in a reasonable time. I have been bringing my cars to Keystone Volvo in service. The staff listened carefully to my concerns and had the car ready in a reasonable time. I have been bringing my cars to Keystone Volvo in Berwyn since 1994. Service is always excellent; the place is super clean; the waiting room is pleasant. A few days later a message "bulb failure position light" appeared. I stopped in and in a few minutes it was taken care of at no cost. I totally rely on Keystone Volvo to take care of my cars and to keep me informed. More
My wife and I purchased a Volvo xc60 using the overseas program and it was fantastic! Dave Jurgensen our sales rep did a marvelous job handling our requests and questions, he responded quickly and made th program and it was fantastic! Dave Jurgensen our sales rep did a marvelous job handling our requests and questions, he responded quickly and made the whole process painless. And to make our experience even better the car arrived a few days earlier than the delivery date. Truely a great sales rep and a great way to get a Volvo. Rich More
I recently purchased a Volvo XC60 at Keytsone Volvo and received SUPERB, EXCELLENT service from Alan! He communicated via email with my husband for a week before we went in to the dealer, so as to have wha received SUPERB, EXCELLENT service from Alan! He communicated via email with my husband for a week before we went in to the dealer, so as to have what I want ready to go for me! Alan cut to the chase, and was no bull with my husband. The morning we planned to go in, Alan phoned my husband to say an XC60 w/ the color (black) and packages I wanted sold the night before, so he was working hard to get another. When we arrived, Alan greeted us happily and said he's pretty sure I'm going to really like what he has in store for me. It wasn't black, so I wasn't too sure I was going to like it. But when the truck came down from detailing, I was impressed by how close the saville gray is to black, and the wheels looked great with the color! Alan just knew if I wanted black, I would love this also...and he was right! We drove off that day. It was a great experience purchasing my first suv. I didn't feel like I was sitting in a dealership for hours doing paperwork and such. I HIGHLY recommend Alan and Keystone Volvo! This was my second Volvo purchased (my first was at another dealership), and I will ALWAYS go back to Alan and Keystone for future purchases! THANKS SO MUCH Alan!!!!!!!!!!! ~Liz Casey More
Convenience is important to us and Keystone is close to home, but the reason we continue to use Keystone service is because for 20 years, we have always had a positive experience. When you call the servic home, but the reason we continue to use Keystone service is because for 20 years, we have always had a positive experience. When you call the service department, a person answers the phone and we are able to speak with a service representative immediately. The service reps are knowledgeable and genuinely want to satisfy the customer. We have always been presented with options regarding service and repairs and have been treated fairly and honestly. If a tire has more life in it, they tell us just that and they let us know how long we can expect it to last. The reps think strategically and give us a head's up on what kind of services we might expect to have in the future of our cars as well. The guys in the parts department are friendly and helpful as well. They have installed our Volvo roof luggage box on our roof rack several times when we didn't have the time to devote to it ourselves. We particularly like hearing and seeing the same familiar faces in the service department year after year. It is comforting to know that when we drive our cross country on 800 mile trips at least 3 times a year, the machanics at Keystone Motors have done their best to insure that the car is safe and in the best condition possible. It is obvious that Volvo makes training their mechanics a top priority and we like having Volvo trained mechanics servicing our cars. Our 2 sons learned to drive on our 850 sedan and both love driving Volvos. Keep up the good work and make sure that the first voice that customers hear on the phone is a friendly person and not a machine. More
The service team is excellent here. First, they listen to you and address what car issues you have. Second, they do the work expeditiously and as economically as they can; unlike some services they use the a you and address what car issues you have. Second, they do the work expeditiously and as economically as they can; unlike some services they use the actual time worked rather than the often inflated fixed time estimates. Finally they make sure that you are taken care of, including providing a loaner car if you give them enough advance notice. More
The total purchasing experience at Keystone Volvo was as tension free as any similar experience has ever been. The staff was accommodating, responsive, courteous and informed. They delivered on every prom tension free as any similar experience has ever been. The staff was accommodating, responsive, courteous and informed. They delivered on every promise made. The entire process was hassle free and the car proved to be everything promised.. Keystone Volvo Berwyn delivered. I would not hesitate to recommend them, without reservation, to anyone in the market for a Volvo. They absolutely know how to do it right! More
Alan was extremely professional, efficient, friendly and respectful of us when we arrived to test drive and buy our used Volvo SUV. It was the best experience I ever had in making a large purchase. He is th respectful of us when we arrived to test drive and buy our used Volvo SUV. It was the best experience I ever had in making a large purchase. He is the best. I highly recommend you ask for Alan if you plan to visit Keystone Motors in Berwyn. Mike St. Davids, PA More
I just purchased my fourth Volvo and Dave has helped me with the last three cars. Dave knows his Volvos! His outgoing friendly personality made this experience easy and stress free and he was very infor with the last three cars. Dave knows his Volvos! His outgoing friendly personality made this experience easy and stress free and he was very informative in all aspects of this experience!! I would highly recommend Dave to anyone looking for a Volvo and will contact him again when the time comes for my next one!! More