Keystone Volvo of Berwyn

Finding the noise My Volvo was due for its check up. There was a noise that sounded to me like the fan belt. It was not the fan belt and after changing a filter it is n My Volvo was due for its check up. There was a noise that sounded to me like the fan belt. It was not the fan belt and after changing a filter it is not better, but it involves my power steering mechanism or rack and pinion. All of which is expensive, so I will have to decide how to proceed. Spend or sell! Rich was clear, direct and helpful. More

Service The lady at the service desk was not very friendly and acted "put out" with helping me. Other than that my experience was wonderful. The complimenta The lady at the service desk was not very friendly and acted "put out" with helping me. Other than that my experience was wonderful. The complimentary loaner vehicle was very helpful. More

Outstanding Salesmanship We just bought another new Volvo at Keystone Volvo. Our family has purchased four other Volvos over the years. The best part about buying our new XC We just bought another new Volvo at Keystone Volvo. Our family has purchased four other Volvos over the years. The best part about buying our new XC60 today was our experience with the Sales Consultant, Alan Kirsch, at Keystone. He makes the whole experience fun, quick and easy. He explained the differences in the cars we were looking at, went for a test drive and gave us a great package in the end. We will never buy another car from anyone else. He is outstanding at his job! Thanks. More

Super service Maria made sure I was updated on the progress of my service. Waiting area is pleasant and quiet with complimentary beverages and food and newspapers. Maria made sure I was updated on the progress of my service. Waiting area is pleasant and quiet with complimentary beverages and food and newspapers. More

Surprise repair I appreciated the fact that over the busy Easter holiday weekend my car was able to be looked at and repaired in a timely fashion. I appreciated the fact that over the busy Easter holiday weekend my car was able to be looked at and repaired in a timely fashion. More

My Service Experience They serviced my car as agreed including time frame expected. They called when the car was ready for pick up, as requested. They had the car near to They serviced my car as agreed including time frame expected. They called when the car was ready for pick up, as requested. They had the car near to the customer service desk making it easy to find. Service is a tough business, I am surprised but happy to have an opportunity to rate the service I experienced. More

Pleased with the personnel and work Check in was quick, personnel very helpful. After driving away I had to return because I didn't know how to power on the menu. Check in was quick, personnel very helpful. After driving away I had to return because I didn't know how to power on the menu. More

Scheduled service Great experience love the new service building and show room easy always to borrow a loaner car work was done right the first time and car was ready f Great experience love the new service building and show room easy always to borrow a loaner car work was done right the first time and car was ready for pick up as promised thanks! More

Great service by great people I love this service team...love, love, love them. They listen, they check it out, and then they make it right. And, if I need a loaner...no proble I love this service team...love, love, love them. They listen, they check it out, and then they make it right. And, if I need a loaner...no problem. Seriously, the reason I buy new cars from this dealership...it's because they have the best service around. More

Maria is incredible to work with! Great service, with a smile, always makes me feel important! She always finds a way to make things work, run smoothly and easily! Over the winter I wa Great service, with a smile, always makes me feel important! She always finds a way to make things work, run smoothly and easily! Over the winter I was in many times for small tune ups and always felt welcomed. From the initial phone call, to the service to the payment, all done so easily! I love Keystone Berwyn Service Department! More