
Keystone Volvo of Berwyn
Berwyn, PA
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Interval Service The check in is now streamlined with car side tablet entry. The review and advice was very insightful and professional. I have another car (older no The check in is now streamlined with car side tablet entry. The review and advice was very insightful and professional. I have another car (older not a Volvo) I service elsewhere and the Volvo costs are very competitive and dollars less. More
Cain't not be happy!!!!! At Keystone Volvo Berwyn My double negative means I'm so happy with my deal at Keystone Volvo Berwyn, I needed to just say it out loud. Looking on their website, several vehi My double negative means I'm so happy with my deal at Keystone Volvo Berwyn, I needed to just say it out loud. Looking on their website, several vehicles stood out with pricing and options. The misses and I went there and looked around the lot. The primary vehicle we looked at had a SOLD sign on it and several others online looked different in person. We test drove several, but nothing jumped out and smacked us with happy dust. Our salesman, we'll call him Alan, recognized us from having sold us our previous vehicle, asked what it would take to make a deal happen. I'm not shy about my reply, but spouted out my 5 criteria that the deal needed to include. After talking a bit more, we finally looked at a 2013 S60 Premier AWD vehicle with 25K miles. The only problems were on the outside as the previous owner seemed to have parked by touch and one side had been scraped on the back door and rear panel. The interior looked beautiful. We were promised that the outside would be made beautiful. We sat down to run the numbers, and we were about $5,000 apart, and I looked at Alan and said it wouldn't happen. He took the criteria into the owner, who was able to adjust the formula and eventually the payment was within $25 of the old payment, the 2.99% was excellent and best of all, I asked for the car to be CERTIFIED, and it HAPPENED. This means total coverage until 2020 and that is fan frigging tastic. The deal was made , the car is going to the auto body shop to make the outside beautiful and we were given a loaner for the next week until our new baby is ready.. I would personally like to triple thank Alan for being so nice during the deal, even though his blood sugar was dropping from exertion on our behalf. Also a big thanks to the owner for setting up the deal that allowed us to move forward. And finally, to all the working staff who were friendly and personable, and went beyond our expectations. A big thank you to all at Keystone Volvo Berwyn, can't wait to pick up our New Baby "Azure". More
Easy and Pleasant Buying Experience I purchased a CPO Volvo XC 60 from Dave. He was friendly and helpful, never pushy. He has worked at Volvo for 39 years and knows everything Volvo! He I purchased a CPO Volvo XC 60 from Dave. He was friendly and helpful, never pushy. He has worked at Volvo for 39 years and knows everything Volvo! He programmed all the electronics for me in advance of me picking up the car. He has gone out of his way to ensure everything was correct and in top shape with the car. This is a dealer with integrity and I would gladly recommend them to anyone. More
Service at Keystone Volvo I have always been pleased with the professionalism from the customer representatives and the quality of service done on my car. I purchased my car fr I have always been pleased with the professionalism from the customer representatives and the quality of service done on my car. I purchased my car from Khalid and he is by far the best sales person. I have ever had when purchasing a car. More
In and out with great service Used a coupon for 4 wheel alignment that was sent to me in the mail. Also received the Keystone Kash discount in addition. Waited for car and it was Used a coupon for 4 wheel alignment that was sent to me in the mail. Also received the Keystone Kash discount in addition. Waited for car and it was done well before estimated. The waiting lobby is great with work stations and Wifi. I've been pleased every time I bring the car to Keystone in Berwyn. More
Exceptional Dealer Dave Jurgensen was a pleasure to work with when purchasing our used 2012 S60. Since it was closest to our home, Keystone Volvo in Berwyn was the firs Dave Jurgensen was a pleasure to work with when purchasing our used 2012 S60. Since it was closest to our home, Keystone Volvo in Berwyn was the first place we went to look for a new car. Dave took care of us from the beginning and was very helpful without any pressure at all. Even as we looked around other dealerships Dave kept in touch to see if there was anything he could do to help us make our decision. His professionalism and courtesy was a welcome difference to what we experienced at other Volvo dealerships. When it came time to purchase the vehicle we were most interested in Dave went above an beyond to get us the best deal! We will not go anyplace else. More
expectations exceeded When my engine warning light went on on my 9 year old vehicle, it was my heart that seized more than the vehicle. I was concerned about the worst cas When my engine warning light went on on my 9 year old vehicle, it was my heart that seized more than the vehicle. I was concerned about the worst case scenario when I brought the car in for service. When contacted, I was told what the issue was believed to be, and that if that was it, that the service would run $275. This was much less than I was bracing myself for. When I received my car back in 24 hours, my total charges were actually only $200! Thanks for exceeding expectations in terms of both the time that the repair took, as well as the cost. More
Routine Appointment...Extraordinary Service Scheduling was easy, loaner car was available, so all was set for ordinary xxx mile service. Three subtle, but crucial discoveries were made & report Scheduling was easy, loaner car was available, so all was set for ordinary xxx mile service. Three subtle, but crucial discoveries were made & reported to me mid-afternoon. !) Alternator had become nonfunctional; 2) battery had done yeoman's duty getting me from home to service; 2) tire wear showed winter's wrath on wheel alignment. "We can get it ready for you by the end of today, but it's likely going to six o'clock." Said with confidence...got a call @ 5:42 PM...car was ready...Nuf Said! More
Excellent Experience David Jurgensen (sales) and Peter Somerman (business office) are the best! They went above and beyond to get me the best deal. I wouldn't go anywher David Jurgensen (sales) and Peter Somerman (business office) are the best! They went above and beyond to get me the best deal. I wouldn't go anywhere else! More
Maintenance to 37.5 thousand miles In the non -2011 sercvice Mantenaince my car Volvo XC60 has bien excelente maintenance and this time I am algo very satisfice. I congratúlate You al In the non -2011 sercvice Mantenaince my car Volvo XC60 has bien excelente maintenance and this time I am algo very satisfice. I congratúlate You allane work, . Thank You More