
Keyser & Miller Ford Inc.
Collegeville, PA
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Initial meeting was great on a thursday, was told car would be ready the following Tuesday. Heard nothing on Tuesday had to follow up twice on Tuesday. Said it would b ready on Wednesday. Hear nothing would be ready the following Tuesday. Heard nothing on Tuesday had to follow up twice on Tuesday. Said it would b ready on Wednesday. Hear nothing till I followed up, found out it would be ready on Thursday, heard nothing on Thursday till I followed up twice. Said it would be ready Friday morning, had to follow up again multiple times on Friday. I understand things happen, however having to follow up in order to get an update is unacceptable. I was told they had to do a re-alignment in order to get rid of a shaking while on the highway, unfortunately 5 days after purchase I am experiencing a shaking while driving on the highway. More
Easy car buying experience. Traded my old Civic for a newer (used) model they had on-site. I worked with Adam and he went out of his way to stay in contact for any questions o Traded my old Civic for a newer (used) model they had on-site. I worked with Adam and he went out of his way to stay in contact for any questions or concerns I had during and after the time I was physically there for the transaction. I'm not a huge domestic brand person and usually stick with Hondas or Toyotas, but if you're in the market for a new or used Ford, they seemed competitively priced. Worth adding them to your list of places to check if you're buying in the area. More
The service at this dealership is and has been impeccable. The techs are very knowledgeable and professional. Their willingness to resolve issues is outstanding. I am personally very happy with th impeccable. The techs are very knowledgeable and professional. Their willingness to resolve issues is outstanding. I am personally very happy with this business. More
I made the appointment and had to reschedule, and they were extremely accommodating. I arrived a little early, they checked the vehicle in and started to do the inspection and the recall. They made us f were extremely accommodating. I arrived a little early, they checked the vehicle in and started to do the inspection and the recall. They made us feel welcome and even my service dog Ursa was taken care of with lots of love and kisses. More
Keyser Miller Ford Group is an OLD school Dealer. No Gimmicks or Tricks, plain and simple. Well worth the trip to Collegeville, Pa. if you are in the market for a Ford, check them out. No Gimmicks or Tricks, plain and simple. Well worth the trip to Collegeville, Pa. if you are in the market for a Ford, check them out. More
A lot of problems were not brought to my attention about the car I was buying things that I missed but a top dealership would of pointed out to me about defects on the inside and outside of the car things m the car I was buying things that I missed but a top dealership would of pointed out to me about defects on the inside and outside of the car things most likely weren’t going to be fixed until I bought an extended warranty More
Service Dept. Is second to none. Quality service that is worth waiting for. Job done Right is their Goal. I highly recommend, I travel from Philly to have my car s Is second to none. Quality service that is worth waiting for. Job done Right is their Goal. I highly recommend, I travel from Philly to have my car serviced. More