
Keyser & Miller Ford Inc.
Collegeville, PA
Filter Reviews by Keyword
By Type
Showing 147 reviews
Scheduled a mobile service recall to fix the problem. They showed up right on time. The technician was very polite and answered all my questions. He went about his work and was finished in about 40 minut They showed up right on time. The technician was very polite and answered all my questions. He went about his work and was finished in about 40 minutes. He explained what he had done and also upgraded our software in the car. He was very neat and clean. Did not leave the car a mess.When he left he gave us a flyer showing all the mobile services they will do at your home. He did very nice work. Will use the mobile service again i am sure. GREAT JOB! More
Best car buying experience I have ever had. Adam was very helpful and made the transaction perfect. They had no hidden fees and the pricing was amazing. If I'm ever in the market to buy another Adam was very helpful and made the transaction perfect. They had no hidden fees and the pricing was amazing. If I'm ever in the market to buy another car I'm going to Keyser & Miller ford Inc. first. More
This was possibly the best sales interaction that I have ever had with a dealership. The salesman was knowledgeable and cooperative in dealing with my specific requirements. The whole process went smoothl ever had with a dealership. The salesman was knowledgeable and cooperative in dealing with my specific requirements. The whole process went smoothly and absolutely no hassles. More
Another great experience! I was in & out quickly bc Rick was very knowledgeable & efficient! Rick took the time to listen to what I wanted…and then found exactly what I needed I was in & out quickly bc Rick was very knowledgeable & efficient! Rick took the time to listen to what I wanted…and then found exactly what I needed! More
This is a good local dealership. We have pruchased over the years 4+ cars. Service has always been good. During Covid had to replace alterantor, water pump and a few other parts. Due We have pruchased over the years 4+ cars. Service has always been good. During Covid had to replace alterantor, water pump and a few other parts. Due to the supply chain problems we had to use 3rd pary parts. Was not happy about that. That is a Ford manufacture issue not service. The service team did the best with what the could get. I love the video walk throughs for service. After all it is ja Ford. More
Initial meeting was great on a thursday, was told car would be ready the following Tuesday. Heard nothing on Tuesday had to follow up twice on Tuesday. Said it would b ready on Wednesday. Hear nothing would be ready the following Tuesday. Heard nothing on Tuesday had to follow up twice on Tuesday. Said it would b ready on Wednesday. Hear nothing till I followed up, found out it would be ready on Thursday, heard nothing on Thursday till I followed up twice. Said it would be ready Friday morning, had to follow up again multiple times on Friday. I understand things happen, however having to follow up in order to get an update is unacceptable. I was told they had to do a re-alignment in order to get rid of a shaking while on the highway, unfortunately 5 days after purchase I am experiencing a shaking while driving on the highway. More