Keyes Toyota

Exceeded my Customer Service expectations. They provided me with transportation to and from the dealership when they estimated the wait time would be more than a few hours and had my vehicle They provided me with transportation to and from the dealership when they estimated the wait time would be more than a few hours and had my vehicle ready sooner than anticipated! More

I have been driving Toyotas since 2006 and have always taken it to Keyes for service. They know their stuff and, being exclusively Toyota, have everything on hand to fix anything. My service manager, Jo taken it to Keyes for service. They know their stuff and, being exclusively Toyota, have everything on hand to fix anything. My service manager, John Fildisis, is a pleasure to work with. More

i took my car in for a diagnostic and Mario the service manager took personal care of it. They have great customer sevice. manager took personal care of it. They have great customer sevice. More

John Fildisis was very knowledgeable, helpful and provided us with excellent service. However, Keyes Toyota has gone to the “cheap side”, by not resuming its car washes after the pandemic, but als provided us with excellent service. However, Keyes Toyota has gone to the “cheap side”, by not resuming its car washes after the pandemic, but also not even providing bottled water to its customers. I understand the food handling concerns regarding setting out cookies, etc., but bottled water, as well? Btw, there are now several ginormous vending machines, so that customers are now able to further enrich Keyes Toyota! More

Ethical, thorough, courteous, diligent. Somewhat high-priced; but worth it: excellent follow-through and follow-up. I would not trust my 2003 Prius to ANYONE else. John F, my service rep, i Somewhat high-priced; but worth it: excellent follow-through and follow-up. I would not trust my 2003 Prius to ANYONE else. John F, my service rep, is terrific. I hope that he is listening! More

The representatives at the dealership are very knowledgeable and friendly. They did not try to one time you. Alfred ordered me a vehicle to pick me up and bring me back the process was very smoo knowledgeable and friendly. They did not try to one time you. Alfred ordered me a vehicle to pick me up and bring me back the process was very smooth. I mean who that’s that thank you Keyes Toyota . Can’t wait til my car arrives More

John Fildisis is terrific. He is always pleasant and professional. I trust John Fildisis to provide excellent service of my 2022 Toyota Corolla Hybrid! He is FANTASTIC! He is always pleasant and professional. I trust John Fildisis to provide excellent service of my 2022 Toyota Corolla Hybrid! He is FANTASTIC! More

Great place! Friendly people! It is my go- to for cars and services. I would totally recommend it! Friendly people! It is my go- to for cars and services. I would totally recommend it! More

Keyes Van Nuys, is always easy to work with and very convenient. Their team is very professional convenient. Their team is very professional More

My car has been well serviced by the Agency since I bought it in 2006. All recommendations by customer service agents have been followed. With the acquisition of the service department from the origi bought it in 2006. All recommendations by customer service agents have been followed. With the acquisition of the service department from the original Keyes owner, there seems to be a push for additional services that are not necessary. This happened to me on 7/12/22. Fortunately I caught the mistake. The service recommended had already been performed on 1/11/21. I'm an eighty-year-old woman who know nothing about cars. Therefore I trusted the service department recommendations. I no longer have that trust. More