Keyes Hyundai
Van Nuys, CA
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1,985 Reviews of Keyes Hyundai
Brian Sobel is the absolute best! He does his best to help the customer every time. His hard work and dedication is inspirational to his crew and it shows when you work with them. He makes the customer f help the customer every time. His hard work and dedication is inspirational to his crew and it shows when you work with them. He makes the customer feel excited about buying a car from Keys Hyundai! More
Battery Recall I was met as soon as I pulled into the service area. The dealer told me exactly what they needed to do and how much time it would take. The waiting I was met as soon as I pulled into the service area. The dealer told me exactly what they needed to do and how much time it would take. The waiting area was clean and bright, and the car was done when promised. John was really great to work with. (I had a Toyota before I got my Kona, and the service department at Keyes Hyundai is so much better than the service I received at Toyota of Hollywood!) More
Would like to see stricter social distancing happening in service area. Some people did not have masks on. Chairs available to sit outside while waiting? John was great!! service area. Some people did not have masks on. Chairs available to sit outside while waiting? John was great!! More
Respectful and helpful The employees act with respect, and helpful in answering questions about problem with the car. Prices are reasonable with what I needed to have done. The employees act with respect, and helpful in answering questions about problem with the car. Prices are reasonable with what I needed to have done. More
Jordan was wonderful and took care of everything efficiently and professionally. You do not have Jordan listed below to rate which is a HUGE mistake! efficiently and professionally. You do not have Jordan listed below to rate which is a HUGE mistake! More
John (service manager) was incredibly helpful and professional!!! He was informative as to the status of the Genesis brand and what to expect moving forward. He assured me that Keyes Hyundai would co professional!!! He was informative as to the status of the Genesis brand and what to expect moving forward. He assured me that Keyes Hyundai would continue servicing my car! More
Keyes is the best Always pleasant and professional. I have brought my Hyundai Santa Fe here since I bought it 4 years ago. I would highly recommend Keyes Hyundai. Always pleasant and professional. I have brought my Hyundai Santa Fe here since I bought it 4 years ago. I would highly recommend Keyes Hyundai. More
Excellent service and great costumer attention , followed all the protocols for the Covid 19, I felt safe and update about my car , Jordan was very helpful! all the protocols for the Covid 19, I felt safe and update about my car , Jordan was very helpful! More
Pleasant but wasn't sure if I was waiting for no reason I appreciated the chance to text with the associate who checked me in. However, once I got notice that my car had been inspected and I submitted my ap I appreciated the chance to text with the associate who checked me in. However, once I got notice that my car had been inspected and I submitted my approval, it wasn't clear to me if that meant I should come back, or if/when it would be finished. I didn't want to be rude so I waited an extra 70 minutes. Then I finally texted and was told the car was ready but it wasn't clear if I just sat that extra hour for nothing. More