Keyes Hyundai
Van Nuys, CA
Filter Reviews by Keyword
By Type
1,985 Reviews of Keyes Hyundai
Everyone was friendly. My standard service was done on time and efficiently. They kept me informed of the cars progress by text. The dealership was very clean. time and efficiently. They kept me informed of the cars progress by text. The dealership was very clean. More
Great staff and great deal on a Hyundai Ioniq plug in. Test drives were swift and convenient. Tested multiple cars. Couldn’t ask for a better deal. Test drives were swift and convenient. Tested multiple cars. Couldn’t ask for a better deal. More
I experienced Excellent Convenient Friendly Expert I experienced Excellent Convenient Friendly Expert Service with a Fantastic Service Advisor. There was also a comfortable waiting area. I would highl I experienced Excellent Convenient Friendly Expert Service with a Fantastic Service Advisor. There was also a comfortable waiting area. I would highly recommended Keyes Hyundai to everyone.. More
My car was brought to Keyes for an unplanned tire issue. John Shaw acknowledged me right away and quickly wrote up my service order. The estimate he quoted was accurate and the car was ready when he said it John Shaw acknowledged me right away and quickly wrote up my service order. The estimate he quoted was accurate and the car was ready when he said it would be. The waiting area was comfortable and the coffee was delicious! More
Bait and switch....not reputableI was quoted one price Bait and switch....not reputable I was quoted one price by a rep. I'm prepared to negotiate terms...I get a call back from the internet sales manag Bait and switch....not reputable I was quoted one price by a rep. I'm prepared to negotiate terms...I get a call back from the internet sales manager Carl who tells me no the car is $7500 more than the advertised agreed upon price. I immediately hung up and am now closing a deal with a different dealership. More
Easy booking service appointment with Hazel's help, my advisor John Shaw answered all my questions in a professional manner also he called and texted me when the car was ready to pick it up. advisor John Shaw answered all my questions in a professional manner also he called and texted me when the car was ready to pick it up. More
My Service Rep was John Shaw. I dropped in unannounced as my 2013 Sonata Hybrid warning light came on and literally shut my engine off. I drove over and told John of the problem and it was late in the af as my 2013 Sonata Hybrid warning light came on and literally shut my engine off. I drove over and told John of the problem and it was late in the afternoon. He had no idea what was wrong but stated that they would have to check it on the computer and this could not be done until the morning. The reason for only 4 stars, is they don't provide a ride back to your office or home! More
Very disappointed. I went in to buy the car and they weren’t ready to sell it to us. The car salesman sat on top of the desk instead of behind it, as if he didn’t have time to get serious enough to talk weren’t ready to sell it to us. The car salesman sat on top of the desk instead of behind it, as if he didn’t have time to get serious enough to talk to us. They needed approval on the price from someone who was not in. They said they’d follow up within a few days. We waited a week and ended up buying the car from a different dealer. Can’t recommend this dealer to anyone based on this experience. More
I am 70 years old. Mr Shaw is the best service guy I have ever dealt with. He tells the truth, and offers his recommendation. I have confidence in him, the car, and the dealership. When it comes time have ever dealt with. He tells the truth, and offers his recommendation. I have confidence in him, the car, and the dealership. When it comes time to buy a new car, our first stop will be Keyes Hyundai. More