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Keyes Hyundai

Van Nuys, CA

4.5
2,014 Reviews

5746 Van Nuys Blvd

Van Nuys, CA

91401

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2,014 Reviews of Keyes Hyundai

July 29, 2013

I have worked with John shaw every time I Have had my car serviced at Keyes Hyundai. I can't think of one complaint everything has always been up to my standards and I will continue to come to Keyes for my s More

by Jmthomp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John shaw
Nov 17, 2015 -

Keyes Hyundai responded

Hi Jmthomp, Thank you for taking the time to share your positive experience with us. We are delighted to hear that John provides you with an excellent experience every time. We are glad our team keeps your vehicle in tip top shape. Thank you again for sharing your review with us.

July 19, 2013

The staff at Keyes Hyundai are great. I had my car to 2 other dealers and they couldn't figure out the problem. John and Sean took the time to figure out the problem and repair it correctly the first time! More

by jacksonphive5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John shaw Sean welch
Nov 17, 2015 -

Keyes Hyundai responded

Hi Jacksonphive5, Thank you for taking the time to share how positive your experience was with John and Sean. We truly appreciate hearing how our team was able to fix your vehicle and get you back on the road! It was a pleasure to work with you!

July 10, 2013

I was driving my son to school and the car started to shake from the engine area of the car. I pulled over and the check engine light came on and luckily I was close to Keyes Hyundai. I drove in to the s More

by traderon44
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc Pasco
Nov 17, 2015 -

Keyes Hyundai responded

Hi Traderon44, Thank you for taking the time to share this long and kind review with us. We are delighted to hear that Marc was able to turn around your issues into a positive experience. We enjoy helping relieve your stress and being able to repair your vehicle. Thank you again for your feedback we truly appreciate it!

June 30, 2013

Marc was a polished professional that took the time to understand my needs and to communicate everything with me clearly so that I understood the whole process. I have never had a better service consultan More

by jessemlondon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc Pasco
Nov 17, 2015 -

Keyes Hyundai responded

Hi Jesse, Thank you for taking the time to share your positive experience with us. We are delighted to hear that you had a great experience with Marc! We enjoy that communication was very clear and your service repaired the day you arrived. Thank you again for sharing your experience with us!

June 27, 2013

I am a quiet, young, Indian, student, woman usually going to the dealer or any car related thing is intimidating. This time however it was different. Chip was very friendly and immediately puts people at e More

by NinaSolowsky
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chip Hammett
Nov 17, 2015 -

Keyes Hyundai responded

Hi Nina Solowsky, Thank you for taking the time to share your positive experience with us. We are delighted to hear that Chip was very friendly and made you feel comfortable with you service. We enjoy that our team took great care of you. Thank you again for sharing your review with us.

June 17, 2013

Getting your car repaired is not always an enjoyable experience. Keyes made it very painless for me. John was able to get my car repaired quickly so I could be back on the road ASAP. My car is how I do More

by Sensii2367
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John shaw
Nov 17, 2015 -

Keyes Hyundai responded

Hi Sensii2367, Thank you for taking the time to share your positive review with us. We are delighted to hear that John and our service team made this a painless and smooth process for you. We enjoy that our team helped you get back on the road as soon as possible! Thank you for sharing!

June 09, 2013

I have a 2011 Genesis Coupe that needed service and I heard about Keyes Hyundai having great customer service. As soon as I arrived i was greeted by Jonh Shaw. I was impressed with how courteous and help More

by Integ23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ricky Robles,John Shaw
Nov 17, 2015 -

Keyes Hyundai responded

Hi Integ23, Thank you for the kind review you had with our service department. We are delighted to hear that you had a great experience with John and Ricky! We enjoy that our team took great care of you in our service department. It was a pleasure to work with you!

June 08, 2013

I had very bad experience at LAX Hyundai, Corporate customer service contacted Keyes, they not only took our problems and fixed all of the issues that LAX created , but also followed up on all of the More

by coolellena
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Freemon, Brian Sobel
Nov 17, 2015 -

Keyes Hyundai responded

Hi Ellena, Thank you for taking the time to share your positive experience with us. We are glad to hear that our team made sure that all your outcomes were fixed! Also, we are glad to hear that they even followed up to make sure everything was to your satisfaction. Thank you again for the kind review. We truly appreciate it!

May 31, 2013

Hyundai have excellent customer service. Leo Aleman one of the representatives was very helpful and very attentive to the customer's needs and request. I greatly recommend him for a commendation for a job More

by cruzrv
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leo Aleman, he is the best. Excellent customer service . I greatly commend.
Nov 17, 2015 -

Keyes Hyundai responded

Hi Rosalina, Thank you for taking the time to share you honest feedback with us. We are delighted to hear that Leo provided you with a helpful and attentive experience. We truly enjoyed working with you and we hope to see you again! We enjoyed working with you. Thank you!

May 07, 2013

When I came in to get my Sonata checked up, I had no clue what I was doing. Marc was incredibly helpful from the minute I stepped into the dealership and I was so impressed by his extensive knowledge and his More

by ksparr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc Pasco
Nov 17, 2015 -

Keyes Hyundai responded

Hi Ksparr, Thank you on behalf of Marc for the kind review. We are glad to hear that Marc was very helpful, knowledgeable and professional during the entire process. We enjoy doing business with you and we hope to assist you again. Thank you!