Keyes Hyundai

John Shaw and mechanic Shaun Chater are my main go to guys for all my service needs over many, many years. Additional big time thanks to Robert Mai for his help on my new SUV recently. guys for all my service needs over many, many years. Additional big time thanks to Robert Mai for his help on my new SUV recently. More

Excellent service very professional car was ready when was promised, I will recommend to my friends and family about your service. was promised, I will recommend to my friends and family about your service. More

My wife and I were greeted out from by Faisal Islam. He courteously listened to what we had in mind and then with excellent knowledge of all the makes and models that this dealership handled, we ended u He courteously listened to what we had in mind and then with excellent knowledge of all the makes and models that this dealership handled, we ended up leasing an Iconic 5, and a beautiful pickup Santa Cruz for my wife. , More

Appointments take forever to get (I had to wait 6 weeks) but the service advisors are helpful and professional. but the service advisors are helpful and professional. More

I have had my Genesis serviced here for several years. Today is the end. I needed a new battery - the very surly and stunningly rude service person told me that I should have made an appointment! Reall Today is the end. I needed a new battery - the very surly and stunningly rude service person told me that I should have made an appointment! Really? Did I know that the battery would fail today? The young man, with whom I spoke when I drove in, relayed the problem to the manager, he returned to tell me that someone would come to talk to me. I wish I knew his name - the only bright spot in my visit. More

Oliver is my person in service. Professional, knowledgeable, efficient, and curteous. I Love Keyes, they make it easy. Professional, knowledgeable, efficient, and curteous. I Love Keyes, they make it easy. More

John Shaw was my service adviser and I appreciate his attention to detail, professionalism and courteous attitude. He took the time to answer my questions and provided me with information that I found ex attention to detail, professionalism and courteous attitude. He took the time to answer my questions and provided me with information that I found extremely relevant. Would definitely recommend John Shaw as a service advisor. More

Cassandra took care of me because Carlos was at lunch when I arrived early for my appointment. She handled the intake efficiently and I was on my way to lunch with a friend while my car was being service when I arrived early for my appointment. She handled the intake efficiently and I was on my way to lunch with a friend while my car was being serviced. I'm very happy with the efficiency of the service department and the quality of work. On another note, my friend came to meet me at the dealership. She walked through the showroom and not one person approached her. She happens to be in the market for a new car and would have welcomed an opportunity to check out Hyundai vehicles, knowing how satisfied I was with my car and the dealership. I don't know if the fact that she's a Black woman had anything to do with it, but this was a lost opportunity for your sales staff. More

Very well-managed dealership. Entire process was smooth: scheduling, rescheduling, check-in, service rep communications (thanks, Carlos and Carlos), comfort of lounge areas, low-k Entire process was smooth: scheduling, rescheduling, check-in, service rep communications (thanks, Carlos and Carlos), comfort of lounge areas, low-key sales people (thanks, Bobby), finance department (thanks, Susan), and follow communications. Not to mention quality of Hyundai cars. I highly recommend. More

Keys Van Nuys Hyundai is like my family home. Everyone is friendly, helpful and nice. I can relax there and using their WiFi and drink their delicious coffee and drink cold water until my car get Everyone is friendly, helpful and nice. I can relax there and using their WiFi and drink their delicious coffee and drink cold water until my car get serviced with quality work and reasonable price. John Shaw my service advisor is very friendly, knowledgeable and every time he takes care of my car very carefully. Thanks to him. More