Keyes Chevrolet
Van Nuys, CA
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453 Reviews of Keyes Chevrolet
They take good care of my car, whether it's just a routine check-up or a question I may have. Everyone there is friendly. Pete Garcia is helpful and has any issue I have fixed in a reasonable time. routine check-up or a question I may have. Everyone there is friendly. Pete Garcia is helpful and has any issue I have fixed in a reasonable time. More
I have always had a a great experience with Keyes. They do what they say they will do and they are done in a timely fashion. I have never felt that they have gouged me with their prices either. They a They do what they say they will do and they are done in a timely fashion. I have never felt that they have gouged me with their prices either. They also have always been respectful and courteous also. As far as making appointment, the process is fast and easy, for these reasons I continue to take my suburban there. More
In and out very quickly which is important to me. Problem solved with taking a long time to figure out what it was (that had happened with a 1984 Nissan I took to an "independent" repair place). Th Problem solved with taking a long time to figure out what it was (that had happened with a 1984 Nissan I took to an "independent" repair place). The service manager was very nice and helpful with the whole process. He also arranged for an Uber ride back home. This is really a five-star process. More
This is a terrible place to do business. There is nothing wrong with my 2020 Chevrolet. It has to do with with Sirius radio satellite connection. I have lost it and I need a replacemen There is nothing wrong with my 2020 Chevrolet. It has to do with with Sirius radio satellite connection. I have lost it and I need a replacement part. I was told very bluntly at KEYES that I would have to leave it there at least FIVE DAYS. Let me repeat that FIVE DAYS, without a car. What am I supposed to do??? Not even an apology and in fact the technician I was talking to was very blunt with a take it or leave it attitude. If he doesn't like his job WALMART is hiring!!!! This is disgraceful and lets not forget that GM talked me into buying Sirius Radio for its quality. Sounds more like an extortion plan to get more money. More
This dealership is close to home and convenient. Sam sticks to appointment times, honors some wonderful coupons and helped me figure out how to pay with my credit card rewards. I asked for an oil Sam sticks to appointment times, honors some wonderful coupons and helped me figure out how to pay with my credit card rewards. I asked for an oil change, and they even put air in the tires. More
Everyone was great. I dealt with Michael Watanabe and he was extremely helpful and informative. Loved the whole experience. I dealt with Michael Watanabe and he was extremely helpful and informative. Loved the whole experience. More