Keyes Chevrolet

Great Job Service got me in and out fast The service at Keyes Chevy was fast and done on time on my Chevy Volt. I had some warranty work done. Thanks Sam in Keyes Chevy Service. The service at Keyes Chevy was fast and done on time on my Chevy Volt. I had some warranty work done. Thanks Sam in Keyes Chevy Service. More

Francisco .....GREAT Francisco is always polite, knowledgeable or finds out answer for me. He very helpful!! Im lucky....I always manage to get Francisco. I would recommen Francisco is always polite, knowledgeable or finds out answer for me. He very helpful!! Im lucky....I always manage to get Francisco. I would recommend to anybody More

Great Job at Keyes Chevrolet With the pandemic, I was treated with care and courtesy. Sam was great and kept me informed of what was going on with my car. With the pandemic, I was treated with care and courtesy. Sam was great and kept me informed of what was going on with my car. More

The car buying experience here at Keyes were fantastic and working with Fidel and Ben was super easy and I would definitely recommend you going to Keyes Chevrolet if you need and new car. and working with Fidel and Ben was super easy and I would definitely recommend you going to Keyes Chevrolet if you need and new car. More

Bad Customer Service, fraud and racist 5/15/2020 On August, 2019, my husband took my SUV for regular maintenance service at this location in Van nuys, and he also mentioned that the AC was 5/15/2020 On August, 2019, my husband took my SUV for regular maintenance service at this location in Van nuys, and he also mentioned that the AC was blowing warm air on idle or while waiting a green light, and while driving the air was cold, then they said that it would be $199.00 for the diagnostic of the problem, then they found a leaking on the system, and we told them to fix it (I was with my husband), they charged almost $500.00, and after fixed at the beginning it was blowing cold air, I used my AC during summer only (about 2 months after fixed)then after I didn't even turn on the AC, I kept my SUV in my garage for about two months, and in March when I took my car for a trip we noticed that the AC was doing exact the same like when I took it for service back in August, I tried to schedule but because the coronavirus they were close until May, I took my car on May , 01, 2020, and explained the same issue as before, they said they wouldn't be able to fix it because the technician wasn't there, and come back in two weeks, I took it back on May, 14, and as soon that My husband checked in the car Sam Macuk (service advisor), said in this words "should be something else, not what it was fixed before", how can he say that if they haven't checked the car? Right there we noticed that they were not going to repair the car even if the job was still under warranty as they states on the invoice, I left it at the dealer then I received a phone call from Sam Macuk saying that they found the leak and the repair would be $990.00, really!!! They charged for the repair and on top they want to charge this amount to repair the same issue again, I spoke to the Manager and the manager was even worse, he even wants to charge for the diagnostic, I have taken my cars for service at other locations and never had this kind of customer service and rude racist service advisor along with the racist manager Christopher, yes they're racist as well, because they're cocky and want to look down the customers, I hope this helps to other customers and not to do the same mistake as we did, be aware of this scams or frauds at this location, and this is a real review, not fake ones from 5 stars that for sure are posted by the dealer!!!! More

grate service Gary was very friendly and he take care of me professionally , on time exactly the way he explains to me , and also he fixed my recalls , I liked it Gary was very friendly and he take care of me professionally , on time exactly the way he explains to me , and also he fixed my recalls , I liked it More

Service My Sirius xm was not working. the part had to be ordered still waiting for that to come in. In the mean time they checked my car and found things tha My Sirius xm was not working. the part had to be ordered still waiting for that to come in. In the mean time they checked my car and found things that needed to be fixed. Thank you More

Chevy Volt 2013 Excellent! Great service. I really appreciate all the help Sam gave to me. The service is always quick and efficient. Keep up the great work. Excellent! Great service. I really appreciate all the help Sam gave to me. The service is always quick and efficient. Keep up the great work. More

very very good Allen and all the other persons i dealt with were extremely helpful...they kept in touch...kept me informed...i have absolutely nothing to complain ab Allen and all the other persons i dealt with were extremely helpful...they kept in touch...kept me informed...i have absolutely nothing to complain about. More

Service Employees were spot on with customer service considering the circumstances. They were able to provide me with answers to my questions regrading servic Employees were spot on with customer service considering the circumstances. They were able to provide me with answers to my questions regrading service( recall ) and were kind enough to apply my points voucher. Great job! Thank you! More