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Key Scales Ford

Leesburg, FL

4.6
1,602 Reviews

1719 Citrus Boulevard

Leesburg, FL

34748

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1,602 Reviews of Key Scales Ford

November 04, 2021

Most less stressful buying experience I ever had. There was no haggling just straight forth numbers. This is how all car buying should be More

by Rpharms
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Almonte
Nov 05, 2021 -

Key Scales Ford responded

Thank you for your feedback! We strive to bring you the best sales experience possible, so we greatly appreciate your response! We hope to see you again soon!

October 26, 2021

I just purchased my 5th vehicle from Fred Almonte at Key Scales Ford in Leesburg, Florida. Fred has always provided a very positive experience when purchasing a new vehicle. He takes the time to understan More

by SPIDER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Almonte
Oct 27, 2021 -

Key Scales Ford responded

Thanks for the stellar review! We are so glad you chose us for a place to purchase your vehicle. Our team will be there for you throughout the course of your ownership journey!

October 19, 2021

Fred Almonte had excellent customer service from our first meeting. He made buying a vehicle so easy. I will definitely recommend him and the dealership. More

by Luv2445
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Almonte
Oct 20, 2021 -

Key Scales Ford responded

Thanks for the stellar review! We are so glad you chose us for a place to purchase your vehicle. Our team will be there for you throughout the course of your ownership journey!

October 15, 2021

Fantastic, quick and friendly experience. Went further away from home to use this dealership. Salesman was friendly, accommodating and did not pressure at all. More

by dennis.austin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Davidson , Fred Almonte
Oct 15, 2021 -

Key Scales Ford responded

We are so happy to hear that you had a great experience with us, Dennis! We truly appreciate your business and look forward to your next visit!

August 19, 2021

I went to see Fred Almonte as my lease was ending. He was extremely helpful in finding me a new vehicle. Even with limited inventory he contacted with a great car.. More

by Kbrunobeaton
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Almonte
Aug 20, 2021 -

Key Scales Ford responded

Thank you for such a great review! It was such a pleasure serving you! See you next time!

July 12, 2021

Saw Fred Almonte to purchase my Lincoln MKC at the end of its lease. He made the whole process simple and very easy to understand. Also, a shoot out to Michael Davidson who skillfully guided us through the More

by phil32162
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Davidson, Fred Almonte
Jul 13, 2021 -

Key Scales Ford responded

Thank you for sharing this wonderful feedback! We are proud to provide you with the exceptional service you deserve! We greatly appreciate your business and look forward to your next visit with us!

July 05, 2021

In these trying times, Fred Almonte from Key Scales Ford, Leesburg, FL, made it fast and easy for me to buy a new car. I was unable to get a Fusion, but am delighted with the EcoSport I ended up buying, prob More

by julieagee
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Davidson was very informative and helpful in handling the financials!, Fred Almonte
Jul 06, 2021 -

Key Scales Ford responded

Thank you so much for the great review, Julie! Congratulations on your EcoSport! We greatly appreciate your business and look forward to your next visit with us!

June 02, 2021

I recently bought a used 2014 Cadillac ATS on line from Key Scales Ford. I had to rely on their description and pictures on the website. I talked with Terrell McCoy the salesman and Michael Davidson and t More

by Dennis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Salesman, Terrell McCoy; Finance Manager, Michael Davidson
Jun 04, 2021 -

Key Scales Ford responded

Thank you so much for sharing your buying experience, Dennis! Congratulations on your Cadillac! We greatly appreciate your business and loyalty. We try to meet and exceed the expectations of all our customers! We look forward to continuing to support you in the future.

May 28, 2021

Mom needed a car she can get in and out and Fred was so Helpful as where Mike and the Whole Staff as well May God Bless them always in this life endeavor, God has us on to see us with Him forever. :) More

by williamvbrownsonofgod2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oorah!MICHAEL DAVIDSON.FINANCE MANAGER., Fred Almonte
May 28, 2021 -

williamvbrownsonofgod2 responded

Sorry how that slipped by me the Quality of Work GREAT!!!

Jun 02, 2021 -

Key Scales Ford responded

Thank you, William, for sharing this wonderful feedback! We are proud to provide you with the exceptional service you deserve! We greatly appreciate your business and look forward to your next visit with us!

May 19, 2021

Customer service is the pits. If I could give a negative rating I would. Every member of the service staff is rude and acts put out to take care customer’s needs. Horrible service, no one is kind or caring. More

by ahammer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brian and Denise, Brandy Morris, Lenore Spencer
May 21, 2021 -

Key Scales Ford responded

Customer service is very important to us, and we are dedicated to treating all of our guests with the respect they deserve. We did all we could to assist you with the parts, but unfortunately, it continues to be on backorder. We respect your decision to not want to do business with Key Scales Ford and your portion of the refund is on its way to you.

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