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Key Scales Ford

Leesburg, FL

4.6
1,597 Reviews

1719 Citrus Boulevard

Leesburg, FL

34748

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1,597 Reviews of Key Scales Ford

July 12, 2021

Saw Fred Almonte to purchase my Lincoln MKC at the end of its lease. He made the whole process simple and very easy to understand. Also, a shoot out to Michael Davidson who skillfully guided us through the More

by phil32162
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Davidson, Fred Almonte
Jul 13, 2021 -

Key Scales Ford responded

Thank you for sharing this wonderful feedback! We are proud to provide you with the exceptional service you deserve! We greatly appreciate your business and look forward to your next visit with us!

July 05, 2021

In these trying times, Fred Almonte from Key Scales Ford, Leesburg, FL, made it fast and easy for me to buy a new car. I was unable to get a Fusion, but am delighted with the EcoSport I ended up buying, prob More

by julieagee
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Davidson was very informative and helpful in handling the financials!, Fred Almonte
Jul 06, 2021 -

Key Scales Ford responded

Thank you so much for the great review, Julie! Congratulations on your EcoSport! We greatly appreciate your business and look forward to your next visit with us!

June 02, 2021

I recently bought a used 2014 Cadillac ATS on line from Key Scales Ford. I had to rely on their description and pictures on the website. I talked with Terrell McCoy the salesman and Michael Davidson and t More

by Dennis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Salesman, Terrell McCoy; Finance Manager, Michael Davidson
Jun 04, 2021 -

Key Scales Ford responded

Thank you so much for sharing your buying experience, Dennis! Congratulations on your Cadillac! We greatly appreciate your business and loyalty. We try to meet and exceed the expectations of all our customers! We look forward to continuing to support you in the future.

May 28, 2021

Mom needed a car she can get in and out and Fred was so Helpful as where Mike and the Whole Staff as well May God Bless them always in this life endeavor, God has us on to see us with Him forever. :) More

by williamvbrownsonofgod2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oorah!MICHAEL DAVIDSON.FINANCE MANAGER., Fred Almonte
May 28, 2021 -

williamvbrownsonofgod2 responded

Sorry how that slipped by me the Quality of Work GREAT!!!

Jun 02, 2021 -

Key Scales Ford responded

Thank you, William, for sharing this wonderful feedback! We are proud to provide you with the exceptional service you deserve! We greatly appreciate your business and look forward to your next visit with us!

May 19, 2021

Customer service is the pits. If I could give a negative rating I would. Every member of the service staff is rude and acts put out to take care customer’s needs. Horrible service, no one is kind or caring. More

by ahammer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brian and Denise, Brandy Morris, Lenore Spencer
May 21, 2021 -

Key Scales Ford responded

Customer service is very important to us, and we are dedicated to treating all of our guests with the respect they deserve. We did all we could to assist you with the parts, but unfortunately, it continues to be on backorder. We respect your decision to not want to do business with Key Scales Ford and your portion of the refund is on its way to you.

May 11, 2021

Worked and held the car for me (2 weeks) while my Worked and held the car for me (2 weeks) while my bank took their sweet time. Arrived to pick up car and my bank still hadn't sent payment. Fred More

by jmgsxr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Almonte
May 12, 2021 -

Key Scales Ford responded

Thank you for sharing this wonderful feedback! We are proud to provide you with the exceptional experience you deserve! We greatly appreciate your business and look forward to your next visit with us!

April 23, 2021

I purchased a new Ford Transit Connect, and traded in my 2016Transit. I am so pleased with my new vehicle and the service I received from everyone at the dealership. Particularly, with Fred Almonte. He is More

by Linda L
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Almonte
Apr 26, 2021 -

Key Scales Ford responded

Hi Linda, congratulations on your new Ford Transit Connect! It was such a pleasure serving you! We love providing our customers with exceptional service! We greatly appreciate your business and look forward to your next visit with us!

April 22, 2021

We just purchased a 2021 Ford Escape from Fred Almonte at Key Scales Ford. Fred was very professional, very knowledgeable and very friendly. And Michael Davidson was very helpful with all of the paperwork. W More

by WWMan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Davidson, Fred Almonte
Apr 23, 2021 -

Key Scales Ford responded

Thank you so much for taking the time to leave such a fantastic review! We appreciate you visiting us and we look forward to continuing our role as your go-to dealership.

April 18, 2021

They did absolutely anything they possibly could to make sure I got into my dream job! Mr. Fred, was the absolute best! I LOVE key scales ford! More

by michelleramsey12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Almonte
Apr 20, 2021 -

Key Scales Ford responded

We greatly appreciate you taking the time and effort to leave such a positive review, Michelle! We can’t wait to continue being your home for any and all of your automotive needs!

April 15, 2021

The dealership made purchasing our Escape simple, quick and easy. Everyone we dealt with were responsive and friendly. Our salesperson Fred was fantastic and took care of everything. More

by huntrlc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Almonte
Apr 16, 2021 -

Key Scales Ford responded

We are so happy to hear that you had a great experience with us! We truly appreciate your business and look forward to your next visit!

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