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Key Scales Ford

Leesburg, FL

4.6
1,602 Reviews

1719 Citrus Boulevard

Leesburg, FL

34748

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1,602 Reviews of Key Scales Ford

January 24, 2022

Fred Almonte Sr, Only the best, very knowledgeable and professional, answered all the question and we cut the deal. More

by jknapp 101
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Business Manager, Fred Almonte
Jan 25, 2022 -

Key Scales Ford responded

Thank you for sharing this wonderful feedback! We are proud to provide you with the exceptional service you deserve! We greatly appreciate your business and look forward to your next visit with us!

January 21, 2022

Everything was excellent. Fred was extremely helpful. No BS just very professional. I would definitely recommend that you see them if you’re looking for a Ford More

by reshke
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred, Fred Almonte
Jan 24, 2022 -

Key Scales Ford responded

Good morning, we are so happy to hear about your 5-star experience! We greatly appreciate your business and look forward to your next visit with us!

January 15, 2022

So i got a call for the truck I have been waiting for for 7 months. The person backed out the sales lady was great but dealership was greedy and Jack up price 2500 mark against for motor company polocy More

by Elijmdy
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Harriet scales
Jan 20, 2022 -

Key Scales Ford responded

Thank you for taking the time to share your concerns. We are disappointed to hear that your experience with us didn’t match your expectations. We always like to make things transparent for our customers which is why we let you know ahead of time that the vehicle would be $2,500 over MSRP due to short supply. Thank you, and we hope to regain your support in the future.

December 30, 2021

Fred Almonte is the best salesman I've ever dealt with. He's knowledgeable, friendly, eager to help and goes beyond what I've experienced with other salespeople. It was a pleasure to do business with Fred. More

by LR
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Almonte
Jan 03, 2022 -

Key Scales Ford responded

Thank you so much for sharing your buying experience! Congratulations on your F-250! We greatly appreciate your business and loyalty! We try to meet and exceed the expectations of all our customers! We look forward to continuing to support you in the future.

December 29, 2021

Very customer friendly. Make you feel at home and part of the family. No pressure. More

by Mrbill
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Almonte, Randy Lofton
Dec 30, 2021 -

Key Scales Ford responded

We are so grateful that you left us such a great review! We take pride in bringing all our clients the customer service that they deserve. We can’t wait to continue to serve you.

December 27, 2021

We had a wonderful experience. Our salesman, Fred Almonte, was so helpful, kind and professional. Definitely the easiest car buying experience we’ve ever had. More

by KimPeterson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Almonte
Dec 28, 2021 -

Key Scales Ford responded

We are so happy to hear that you had a great experience with us, Kim! We truly appreciate your business and look forward to continuing our role as your go-to dealership.

December 10, 2021

Professional, efficient, and pleasant are 3 words I would use to describe Key Scales Ford. More

by Matt White
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Almonte
Dec 13, 2021 -

Key Scales Ford responded

We are grateful that you took the time to leave us this incredible feedback, Matt! I truly appreciate it and we hope to see you again in the future!

December 10, 2021

Fred Almonte is exceptionally friendly, very knowledgeable of his product. He made me feel very comfortable and not pushy. Allowed me to take a nice leisurely test drive. The negotiation process More

by Patty
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Almonte
Dec 13, 2021 -

Key Scales Ford responded

Thank you so much for leaving such a fantastic review, Patty! We can’t wait to continue to serve you again in the future!

December 06, 2021

Very helpful. Low pressure. We enjoyed our experience. Knowledgeable and fun staff. We had a great time. More

by c.j.buttz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Almonte
Dec 13, 2021 -

Key Scales Ford responded

That is wonderful to hear! We hope to see you again in the future!

November 10, 2021

Everyone there was courteous and helpful...from the general sales manager to the salesman that took care of us. I appreciated the time they spent with me to explain and answer all my questions. I pur More

by duffer829
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
General Sales Mgr. (unfortunately I don't recall his name)., Fred Almonte
Nov 11, 2021 -

Key Scales Ford responded

Good morning! Congratulations on your Mustang SVT Cobra, what an awesome ride! We are very thankful for the great rating and kind words about our sales staff! As far as any mechanical work goes, please reach out to our service department at 352-787-3511 so we can resolve any issues right away. Speak to you soon!

Nov 11, 2021 -

duffer829 responded

I would like to have it looked at as I believe it needs a front end alignment. Also, something smells like it's burning in the engine...not sure if it's oil or transmission fluid, but it's pretty strong. It stunk up my garage. I could come down next week on the 15th or 16th, if that's ok with you. Jerry Robbins

Nov 15, 2021 -

Key Scales Ford responded

Hi, our sales manager will be reaching out to you to shortly, if not already!

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